11 Replies Latest reply: Aug 5, 2012 1:42 PM by 99jon RSS

    .CR2 files won't open with Elements 9 plug in

    ek_wyk

      I get the following error message when I try to open .CR2 files:  "Unable to use the Camera Raw plug-in.  It is not compatible with this version of Photoshop Elements".

       

      I'm using PSE 9.0.3 with Camera Raw 6.5 plug-in installed on Win7 32bit PC. The photos were taken with a Canon Rebel T3i which is on the compatibility list.  The camera was just purchased in January and this is the first time I've tried to open RAW.  I used the update inside Elements to make sure I had the most recent version of Elements and the plug-in.  Can anyone tell me what I'm missing?

      Kaye