1 Reply Latest reply on Aug 6, 2012 7:27 AM by Jim_Lester

    error getting license with acsm

    shirleykd

      I've checked the forum and not finding solution. ADE is not converting my acsm ebooks. They aren't borrowed, but purchased. I do have a new computer and had to redownload (free version) of ADE. I was instructed to check authorization using a site people left here (technology ......) to open my ADE, click arrow by library, click authorization. however, when I click authorization it says this computer is already authorized to my email and it's an accurate email. I redownloaded the ebook from store I bought it at as well before trying again rather than using the one I copied to new computer from a disc of ebooks I've saved. I don't know what else to do. Can someone help? Thank you.