2 Replies Latest reply on Aug 6, 2012 6:30 AM by Noel Carboni

    Correct CS3 serial# not accepted with CS4 upgrade on MBP 10.8

    arjenvde1958

      Hello,

       

      I am using original discs with serial number stickers for CS3 extended and CS4 on a 2008 MBP with 10.8.

       

      Problem1:

       

      While still having CS3 installed, and  reinstalling CS4, the correct serial # request of pre upgrade version CS3 was repeatedly rejected.

       

      So I removed everything Adobe from HD, ran Adobe cleaner which found nothing.

       

      Problem2:

       

      Now I am unable to install CS3 as I get "problem with installation, contact Adobe" message...

       

      I manually removed everything Adobe related from HD to no avail.

       

      Who has the know how to solve this conundrum?

       

      Thank you for your help,

       

       

      Cordially, Arjen