15 Replies Latest reply on Jun 4, 2013 3:43 AM by Peter Spier

    InDesign CS5.5 freezes when creating an idml file

    kona72blast Level 1

      Good Day All,


      I have been using inDesign since it started and have never come across this problem. I have a file that I intially created in CS4, converted to CS5 and now CS5.5. I have been trying to convert it to an IDML file and EVERYTIME it hangs and freezes. It actually produces a file but non-useable. I have been struggling with this for the last two days.


      I have;


      removed cache recovery files

      looked at all styles to ensure optical kerning wasn't on (seems like a common problem)

      rebuilt the file and renamed it

      replaced Adobe Garamond Pro with Garamond Premier Pro

      tried it on another machine

      Re-installed CS5.5


      I am using Windows 7 Ultimate with CS5.5 the document is about 11 pages long and packaged and zipped is 34.0Mb


      I am starting to pull my hair out here!! Any help would be GREATLY appreciated.