1 Reply Latest reply on Aug 13, 2012 4:11 AM by Vikrant Rai

    InDesign CS6: Errors encountered during installation.

    HMU Desgn

      I am trying to install InDesign CS6 using the Adobe Application Manager. I have tried searching the forums and google for the error codes/descriptions, and the only solution I have found (from an adobe support page) is "try installation again." I have tried several times, including running as administrator. Any assistance would be most helpful!

       

      Error log follows:

       

      Exit Code: 7

      Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF024 ... WARNING: DF054, DW016 ...

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 38 error(s), 5 warning(s)

       

       

      WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0

       

      WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0

       

      WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0

       

      WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0

       

      ----------- Payload: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} AdobeCMaps CS6 4.0.0.0 -----------

       

      WARNING: DF054: Unable to read Adobe file version for file path 'C:\Program Files (x86)\Common Files\Adobe\TypeSupport\CS6\CMaps\WP-Symbol'(Seq 180)

       

      ERROR: DF012: Unable to find file(Seq 180)

       

      ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\TypeSupport\CS6\CMaps\WP-Symbol" Error 32 The process cannot access the file because it is being used by another process.(Seq 180)

       

      ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 180)

       

      ERROR: DW050: The following payload errors were found during install:

       

      ERROR: DW050:  - Adobe XMP Panels: Install failed

       

      ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed

       

      ERROR: DW050:  - Adobe Toolhints CS6: Install failed

       

      ERROR: DW050:  - AdobeColorJA CS6: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS6 Icon Handler x64: Install failed

       

      ERROR: DW050:  - Required Common Fonts Installation: Install failed

       

      ERROR: DW050:  - DPS Desktop Tools CS6: Install failed

       

      ERROR: DW050:  - AdobeColorEU CS6: Install failed

       

      ERROR: DW050:  - AdobePDFL CS6: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed

       

      ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6: Install failed

       

      ERROR: DW050:  - PDF Settings CS6: Install failed

       

      ERROR: DW050:  - Adobe NPS Panel: Install failed

       

      ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6: Install failed

       

      ERROR: DW050:  - Adobe Bridge CS6: Install failed

       

      ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed

       

      ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x86): Install failed

       

      ERROR: DW050:  - Microsoft Visual C++ 2010 Redistributable Package (x64): Install failed

       

      ERROR: DW050:  - AdobeTypeSupport CS6: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS6 Common Base Files: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS6 Application Feature Set Files: Install failed

       

      ERROR: DW050:  - Adobe Mini Bridge CS6: Install failed

       

      ERROR: DW050:  - AdobeColorNA CS6: Install failed

       

      ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed

       

      ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure

       

      ERROR: DW050:  - AdobeHelp: Install failed

       

      ERROR: DW050:  - Adobe Linguistics CS6: Install failed

       

      ERROR: DW050:  - Recommended Common Fonts Installation: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US: Install failed

       

      ERROR: DW050:  - AdobeCMaps CS6: Install failed

       

      ERROR: DW050:  - Adobe CSXS Extensions CS6: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS6 Icon Handler: Install failed

       

      ERROR: DW050:  - Adobe ExtendScript Toolkit CS6: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS6 Application Base Files2: Install failed

       

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