1 Reply Latest reply on Aug 13, 2012 9:53 PM by Jim_Lester

    Got the infamous e_act_too_many_activations

    nilvento2k

      I can not find anyway to submit a ticket to get this fix...kinda ridiculous in this day and age.  Anyway, I had issues with my kobo touch and had to do several factory resets and then I reauthorized my kobo touch each time.  Now I am out of activations just when I finally got my kobo touch responding.  Please please, Jim Lester, help me....can I get my activations reset? 

       

      Thanks in advance!!

       

      Nikki IlVento

        • 1. Re: Got the infamous e_act_too_many_activations
          Jim_Lester Level 4

          Unfortunately, I no longer work for Adobe so I can't reset activation - you'll need to do as Frustrated suggested and call (or use the support chat).

           

          I would suggest having the full and complete error message handy since as far as the servers are concerned you are a number and not  a name, and the error code has your number in it.  Using the number (begins with urn:uuid: ) will help prevent misunderstandings.