2 Replies Latest reply on Feb 18, 2008 8:48 AM by jdcyclone1

Empty index causing freeze up

jdcyclone1 Feb 18, 2008 8:39 AM

Has anyone else experienced this?
Here is My Setup: A FlashHelp Pro project that doesn't have any items currently added to the Index. I published it to the RoboHelp Server.

My problem: When you type a word into the Index search, nothing appears (due to the fact that there are no items in the Index). BUT, when you try to click on any of the other tabs....Contents, Search, Glossary...the entire help system freezes.

Is this a bug??

1. Re: Empty index causing freeze up

Captiv8r Feb 18, 2008 8:45 AM (in response to jdcyclone1)

Hi jdcyclone1

Uhh, why are you offering an Index tab if you don't wish to use an Index? Seems a bit pointless to me to offer an Index tab that does nothing.

Otherwise, just create an Index and see if things begin working.

Just a thought... Rick
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2. Re: Empty index causing freeze up

jdcyclone1 Feb 18, 2008 8:48 AM (in response to jdcyclone1)

Good point Captiv8r!
This was a problem a co-worker was actually having, and I just posted it fast and without thought. I still think it's strange that it makes it freeze though. I will tell her to get the Index tab out. Thanks!!
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