Robohelp 10 Upgrade loses Resource Links

Try copying the file from the Rh9 version to Rh10 and then reopening the project. Just a wild guess.

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@petergrainge

Same issue here, too.  That was my first reaction, Peter, and unfortunately it doesn't work.  I did eventually find a solution.  Sorry for the wall of text that follows, but documented is exactly what I found and fixed.

The *only* changes I can see in the rhsharedresource.apj from RH9 to RH10 are as follows (may be others, but I'm not seeing them):

RH9

     <rhpml majorversion="4" minorversion="0">

RH10

     <rhpml majorversion="5" minorversion="0">

RH9 image links

     <type>3</type>

RH10 image links

     <type>6</type>

RH9 snippet links

     <type>10</type>

RH10 snippet links

     <type>11</type>

Below are my findings.

If I upgrade a RH9 project to RH10, the rhsharedresource.apj is completely blank after the project upgrade, and it looks exactly like this.

<?xml version="1.0" encoding="utf-8"?>

<rhpml majorversion="5" minorversion="0">

<links/>

<syncoption>

  <mode>0</mode>

</syncoption>

</rhpml>

if I replace the newly upgraded rhsharedresource.apj with the old version from RH9 (without changing a thing in it) then open the project, the links are still lost.  The old rhsharedresource.apj looks something like this (only two links are depicted below -- a snippet and an image):

<?xml version="1.0" encoding="utf-8"?>

<rhpml majorversion="4" minorversion="0">

<links>

  <link>

   <shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\ctrl_clmn_exception_reason_lvl4.hts</shr_path>

   <prj_path>ctrl_clmn_exception_reason_lvl4.hts</prj_path>

   <type>10</type>

   <checkSum>E696925804FFF20E9DC5C3302D265262</checkSum>

   <remoteModtime>1343660808</remoteModtime>

  </link>

  <link>

   <shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\image\btn_tbar_assigned_caseload.jpg</shr_path >

   <prj_path>image\btn_tbar_assigned_caseload.jpg</prj_path>

   <type>3</type>

   <checkSum>BC8765991C25A4C0335B4F98FBE9764B</checkSum>

   <remoteModtime>1324573797</remoteModtime>

  </link>

</links>

<syncoption>

  <mode>0</mode>

</syncoption>

</rhpml>

If in RH10 I create links to an image and a snippet from my Resource Manager (and close the project to save the rhsharedresource.apj), the rhsharedresource.apj RH9 (above) that overwrote the RH10 version is completely cleared of all old <link>s and the new <link>s are added -- note also that the <rhpml majorversion="4" minorversion="0"> was not changed to <rhpml majorversion="5" minorversion="0">:

<?xml version="1.0" encoding="utf-8"?>

<rhpml majorversion="4" minorversion="0">

<links>

  <link>

   <shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\image\add_abuse.jpg</shr_path>

   <prj_path>add_abuse.jpg</prj_path>

   <type>6</type>

   <checkSum>D475EDA6B33A370E0EE2F2BFD43AB7CB</checkSum>

   <remoteModtime>1340649613</remoteModtime>

  </link>

  <link>

   <shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\busrule_latepickup_general_lvl1.hts</shr_path>

   <prj_path>busrule_latepickup_general_lvl1.hts</prj_path>

   <type>11</type>

   <checkSum>D07E1BDE7672065A2DF183AD9A4DD894</checkSum>

   <remoteModtime>1340649391</remoteModtime>

  </link>

</links>

<syncoption>

  <mode>0</mode>

</syncoption>

</rhpml>

If I then copy the other 1000+ <link>s from my old RH9 rhsharedresoruce.apj and paste them manually into the newly-created rhsharedresource.apj (above), without changing the <type>, close the project and reopen, the links are still all gone but the rhsharedresource.apj did not remove the <link>s I pasted into it.  Looks like this:

<?xml version="1.0" encoding="utf-8"?>

<rhpml majorversion="4" minorversion="0">

<links>

  <link>

   <shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\image\add_abuse.jpg</shr_path>

   <prj_path>add_abuse.jpg</prj_path>

   <type>6</type>

   <checkSum>D475EDA6B33A370E0EE2F2BFD43AB7CB</checkSum>

   <remoteModtime>1340649613</remoteModtime>

  </link>

  <link>

   <shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\busrule_latepickup_general_lvl1.hts</shr_path>

   <prj_path>busrule_latepickup_general_lvl1.hts</prj_path>

   <type>11</type>

   <checkSum>D07E1BDE7672065A2DF183AD9A4DD894</checkSum>

   <remoteModtime>1340649391</remoteModtime>

  </link>

****Pasted in <link>s begin here****

    <link>

     <shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\msg_e0006_mnuopt_lvl3.hts</shr_path>

     <prj_path>msg_e0006_mnuopt_lvl3.hts</prj_path>

     <type>10</type>

     <checkSum>CE15BA171163E6646CA3A17582B1139B</checkSum>

     <remoteModtime>1343660870</remoteModtime>

    </link>

    <link>

     <shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\image\btn_browse.jpg</shr_path>

     <prj_path>image\btn_browse.jpg</prj_path>

     <type>3</type>

     <checkSum>D7A5810E88DAFD620A9EC575FEFF62C7</checkSum>

     <remoteModtime>1340800474</remoteModtime>

    </link>

****The rest has been removed to keep this thread shorter****

If I then change all <type>3</type> to <type>6</type> and all <type>10</type> to <type>11</type> (the ones I pasted in from the old RH9 rhsharedresource.apj file to match the new RH10 <type>s), close the project and reopen:

<?xml version="1.0" encoding="utf-8"?>

<rhpml majorversion="4" minorversion="0">

<links>

<link>

<shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\image\add_abuse.jpg</shr_path>

<prj_path>add_abuse.jpg</prj_path>

<type>6</type>

<checkSum>D475EDA6B33A370E0EE2F2BFD43AB7CB</checkSum>

<remoteModtime>1340649613</remoteModtime>

</link>

<link>

<shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\busrule_latepickup_general_lvl1.hts</shr_path>

<prj_path>busrule_latepickup_general_lvl1.hts</prj_path>

<type>11</type>

<checkSum>D07E1BDE7672065A2DF183AD9A4DD894</checkSum>

<remoteModtime>1340649391</remoteModtime>

</link>

<link>

<shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\msg_e0006_mnuopt_lvl3.hts</shr_path>

<prj_path>msg_e0006_mnuopt_lvl3.hts</prj_path>

<type>11</type>

<checkSum>CE15BA171163E6646CA3A17582B1139B</checkSum>

<remoteModtime>1343660870</remoteModtime>

</link>

<link>

<shr_path>C:\TechComm\rsrcmgr\SPIRIT\rsrcs\image\btn_browse.jpg</shr_path>

<prj_path>image\btn_browse.jpg</prj_path>

<type>6</type>

<checkSum>D7A5810E88DAFD620A9EC575FEFF62C7</checkSum>

<remoteModtime>1340800474</remoteModtime>

</link>

****The rest has been removed to keep this thread shorter****

THE LINKS ARE RESTORED!  HALLELUJAH! 

There may be an easier way to get to this result, but I've spent enough time on it this morning.  Hope this helps.

EDIT:

I should also add that I went back into the rhsharedresource.apj and changed the

<rhpml majorversion="4" minorversion="0"> to <rhpml majorversion="5" minorversion="0">, closed/reopened the project and nothing was broken (that I could see).

Okay, further testing reveals that if I change the rhsharedresource.apj <type>s before upgrade, all is fixed instantly after the upgrade.

Before upgrading, in the rhsharedresource.apj, change all <type>3</type> to <type>6</type> and all <type>10</type> to <type>11</type>, then upgrade the project.

Hope this helps.