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1. Re: 10.1.4 Update Hint
Subrato Namata Aug 23, 2012 5:39 AM (in response to kenifriedman)Hi,
I also have Carbonite installed on my machine but I could not see any errors during Acrobat X updates. Can you please elaborate what error message did you see ? Also are you seeing this error with recent Acrobat 10.1.4 updates ?
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2. Re: 10.1.4 Update Hint
kenifriedman Aug 23, 2012 7:37 AM (in response to Subrato Namata)I have Windows 7 Pro 64-bit SP1. I did see these error message that said the 10.1.4 installation program could not update certain directories. When I paused Carbonite, they did not reappear. What operating system version do you have?
Ken Friedman
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3. Re: 10.1.4 Update Hint
Subrato Namata Aug 23, 2012 7:44 AM (in response to kenifriedman)I have Windows 7 Pro 32 bit SP1. I did include the C:\Program Files\Adobe under the backup list. What's all in your backup list ? Did you see any error no (e,g, Error 1321/1310 etc) ? Also how did you update Acrobat, via it's updater or by double clicking the patch ?
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4. Re: 10.1.4 Update Hint
kenifriedman Aug 23, 2012 7:59 AM (in response to Subrato Namata)I know nothing about "Backup Lists." I did see 1321/1310 errors. I downloaded the patch and opened by double clicking it. I didn't keep any records of what I did.


