2 Replies Latest reply on Aug 17, 2012 9:22 AM by Frustrated in AZ

    Authorising my kobo wifi

    Almshousekitty

      I've recently bought a Kobo Wifi so that I can borrow books from my local library.  I was able to download and read several, but now I'm being told that the books are locked and I need to authorise my device.

       

      I tried to register my Kobo at the adobe site, but it told me that the serial number wasn't valid.

       

      Help!

        • 1. Re: Authorising my kobo wifi
          Jeff A Wright Adobe Employee

          Moving this discussion to the Adobe Digital Editions forum.

          • 2. Re: Authorising my kobo wifi
            Frustrated in AZ Level 4

            The original message was:

             

             

            I've recently bought a Kobo Wifi so that I can borrow books from my local

            library.  I was able to download and read several, but now I'm being told

            that the books are locked and I need to authorise my device.

             

            I tried to register my Kobo at the adobe site, but it told me that the

            serial number wasn't valid.

             

            Help!

             

            You should not be trying to 'register' your ereader with Adobe.  Looks like

            you have a problem with Kobo, and there's nothing Adobe can do to fix

            that.  You'll have to take this up with Kobo help.

             

            ==========================