I just finished setting up my new system. Sometimes when starting playback, no audio with be outputted. The levels in Premiere say that they are there but nothing outputs, after restarting Premiere the audio will usually come back.
Also, the settings setup in the Aja Control Panel will not stay. Everything I switch into or out of Primere they are reset and color bars appear and flash on the screen.
I have tried reinstalling the drivers for the Kona 3G, along with the premiere addon.
Its a HP Z820 E5-2687W with Win7 Pro.
I have the exact same computer running the Kona 3 with the latest drivers. Everything is running perfectly on my system. I strongly suggest calling AJA tech support. They are extremely helpful for problems like this,
Quick question, what slot do you have your card in? I have had issues with certain cards in certain slots before so I am just curious.