3 Replies Latest reply on Aug 22, 2012 12:13 PM by chris.campbell

    Adobe Flashplayer 11 ActiveX error 1603

    jkslui

      Hi Guys,

       

      I've been having lots of issue deploying variants of Flash Player 11 ActiveX via Symantec Altiris NS. I get error 1603 and 1722. OS is Windows 7 SP1 (x64)

       

      Here are the logs (system32):

      =O====== M/11.3.300.271 2012-08-20+21-16-59.436 ========
      0000 [I] 00000010 "C:\Windows\TEMP\{9099D02A-321E-4D69-B05D-4D87448BF631}\InstallFlashPlayer.exe" -force  -uninstall
      0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
      0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
      0003 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
      0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
      0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
      0006 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
      0007 [W] 00001021
      0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0011 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0012 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
      0013 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2
      0014 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0015 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0017 [W] 00001018
      0018 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
      0019 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
      0020 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
      0021 [W] 00001019
      0022 [W] 00001020
      0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
      0024 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
      0025 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
      0026 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
      0027 [W] 00001021
      0028 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0029 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0030 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2
      0031 [W] 00001048
      0032 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
      0033 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0034 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0035 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
      0036 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2
      0037 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0038 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0039 [W] 00001036 Software\Opera Software/Last CommandLine 2
      0040 [W] 00001036 Software\Opera Software/Last CommandLine 2
      0041 [W] 00001036 Software\Opera Software/Plugin Path 2
      0042 [W] 00001036 Software\Opera Software/Plugin Path 2
      =X====== M/11.3.300.271 2012-08-20+21-16-59.701 ========

      =O====== M/11.3.300.271 2012-08-20+21-17-03.932 ========
      0000 [I] 00000010 "C:\Windows\TEMP\{9D05AB1A-5B19-42D1-8842-45426E720E8C}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 2 -au 4294967295
      0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
      0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
      0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
      0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_3_300_271.ocx
      0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_3_300_271_ActiveX.exe
      0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_3_300_271_ActiveX.dll
      0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
      =X====== M/11.3.300.271 2012-08-20+21-17-04.619 ========

       

      And syswow64:

      =O====== M/11.3.300.271 2012-08-20+21-16-58.202 ========
      0000 [I] 00000010 "C:\Program Files (x86)\Altiris\Altiris Agent\Software Delivery\{0AF0326D-3FAF-46BC-A099-3B7535182741}\cache\uninstall_flash_player.exe" -force  -uninstall
      0001 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
      0002 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
      0003 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
      0004 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
      0005 [W] 00001021
      0006 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0007 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0010 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
      0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0012 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0014 [W] 00001018
      0015 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
      0016 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
      0017 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
      0018 [W] 00001019
      0019 [W] 00001020
      0020 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
      0021 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
      0022 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
      0023 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
      0024 [W] 00001021
      0025 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0026 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0027 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
      0028 [W] 00001048
      0029 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
      0030 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0031 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0032 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
      0033 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
      0034 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0035 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
      0036 [W] 00001036 Software\Opera Software/Last CommandLine 2
      0037 [W] 00001036 Software\Opera Software/Last CommandLine 2
      0038 [W] 00001036 Software\Opera Software/Plugin Path 2
      0039 [W] 00001036 Software\Opera Software/Plugin Path 2
      0040 [I] 00000011 1
      =X====== M/11.3.300.271 2012-08-20+21-16-59.763 ========

      =O====== M/11.3.300.271 2012-08-20+21-17-03.463 ========
      0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
      0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
      0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
      0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
      0004 [I] 00000011 1
      0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
      0006 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_3_300_271.ocx
      0007 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe
      0008 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.dll
      0009 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
      0010 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
      0011 [E] 00001031 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe:5
      =X====== M/11.3.300.271 2012-08-20+21-17-05.274 ========

       

      Thanks in advance