3 Replies Latest reply on Aug 21, 2012 6:17 AM by BobLevine

    Adobe InDesigh CS6 Activataion

    Welsh_IT

      Team, I have a PC that has had Adobe InDesign CS6 installed.

       

      I thought that the user had activated our licence but they have come back to me to advise it is asking to activate after the trial has ended.

       

      The issue is the only option I have when trying to activate the software is online.

       

      The serial number is in the software and then I get the following...

       

      Sign In Required - Sign in now.....

       

      I put in the correct username and password and the "Please wait for a moment" comes up....

       

      The it returns me back to the "Sign In Required"

       

      The software has been un-installed and reinstalled to no avail.

       

      Any help would be great.