2 Replies Latest reply on Aug 22, 2012 6:36 AM by AIR-Chayah

    Is it worth going from RH9 to RH10?

    AIR-Chayah Level 1

      We create basic CHM and WebHelp systems that do not currently need to run on mobile devices or be socially enabled, which appear to be major features of v10.


      We've got a team of four writers using v9 right now and Adobe won't let us purchase v9 for a new writer starting in September.


      My manager is trying to figure out whether we should buy v10 for the new writer, but leave the rest of us on v9 for now. We have some concerns about moving to a new release of RH while we are trying to produce Help for our product release this fall.


      I searched the forum for RH10 experiences, but didn't find many conversations, perhaps because the product is too new.


      We'd love to know whether you're having good or bad experiences moving to RH10 and, if there are bad experiences, what areas should we be concerned about?




        • 1. Re: Is it worth going from RH9 to RH10?
          Peter Grainge Adobe Community Professional



          First the situation is as set out in another thread that you have read, it is just too soon to know if there are any serious issues with RoboHelp 10. It is still early days but nothing has been reported save for a couple of items in Using Rh10 on my site and a post re the use of superscript. Whether or not they affect you is for you to decide.


          I would not want to have a team on different versions so I think your manager's decision is does s/he want to upgrade all of you or stick with Rh9? If the latter, then you should still be able to buy it from a reputable vendor. Upgrades from one version to the next are cheaper than upgrades from two versions back.


          See www.grainge.org for RoboHelp and Authoring tips




          • 2. Re: Is it worth going from RH9 to RH10?
            AIR-Chayah Level 1

            Thanks, Peter.


            My manager is ordering the upgrade for all of us, but some of us will wait until after the current product release to make the transition. It's taken me so long to get the Help working correctly (with such excellent assistance from you and William and Rick) that I'm not going to mess with RH10 for this release.