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Have you tried to reset your preferences by starting PS and immediatly holding down the ctrl + alt + shift keys? Will get a reset window if done correctly.
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I had the same issue. On the Mac, I used command+alt+shift and it worked with Photoshop CS5.5. Thanks!
Any other options for fixes on this - the ctrl+alt+shift voodoo isn't working for me.
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If you're on Windows, then navigate to the location: C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop CS5.1 and then trash/delete the Adobe Photoshop CS5.1 Settings folder. Looking at the error I've a feeling that you don't have sufficient privileges to that folder. Right click on Roaming\Adobe folder and then choose Properties\Security tab. Select your username and apply full control to it.
Please remember that reinstalling doesn't change your preferences (and wasted your time since the message said the problem was just with the preferences file).
yeah, I reinstalled and it didn't fix. I found a video http://tv.adobe.com/watch/the-complete-picture-with-julieanne-kost/how-to-reset-photoshop- cs6s-preferences-file/ that explains how to locate the file and delete it.
I'm having the same issue when I open my cs3. I've tried the ctrl+alt+shift solution but it didnt work. Also I cannot find the adobe folder in my AppData. I'm on windows 8 Anyone knows how to fix this?
Just a wild guess, but perhaps if you check Photoshop on the win 8 front page, and choose Run as Adminstrator from the options bar at the bottom of the page, and then do the Ctrl Alt Shift thing? I can't test it at the moment because my Application Manager is updating on my Win8 laptop
Thank you so much! That really worked!
Thanks for the feedback because I've learned something as well. In fact I am quite new to Win8 and definitely haven't fully got to grips with it, and since I made that last post my Application Manager update failed, and the run as adminstrator trick worked for me as well. I can't say as my limited experience with win8 has been a totally happy one to date, but perhaps the 8.1 update will make life easier for us win7 Luddites
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i hv found out useful way to solve this problem.
im using window 7,
1) login this area
C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings
2) you will found this all file in the folder.
Adobe Photoshop X64 CS6 prefs
3) Delete below file or you can backup if you dont believe this way can solve your problem
Action palette << delete
Adobe Photoshop X64 CS6 prefs << delete
Color Settings << delete
LaunchEndFlag << delete
PluginCahce << delete
RepoussePresets << delete
Workspace Prefs << delete
4) relaunch your photoshop. it start and back to work again.
and you can back to the folder. amazing all the delete file has been coming back
i believe because the previous certain old data didnt synchronize therefore if just remove the pref file
it still wont work. i just delete it all with guts. haha
Happe( ^ - ^)
For windows 8. You actually need to run the photoshop app as administrator.
What you can do is, right click on the photoshop icon from start menu or if you have it on desktop and click on properties.
Click on Advance button and you can check there "Run As Administrator" so you do not need to manually run it as admin every time.
Just do this:
• Go to 'Run' (Windows+R).
• Type '%appdata%'.
• Select Adobe Photoshop CS6 folder.
• Then Delete it.
It should work fine from now.