5 Replies Latest reply on Aug 24, 2012 7:55 AM by John T Smith

    I am trying to import a .wmv file but keep getting the following error: "the importer reported a gen

    kcfNeedsHelp

      I am trying to import a .wmv file but keep getting the following error: "the importer reported a generic error".  I have been trying for a few HOURS to get help.