Thanks for the response. But I have been to site which you have referenced and still can not find the answer. My Internet Option/Security are set as listed on this site for 11.4. Can you be more specifc on were to look on the site you reference?
Moving this discussion to the Installing Flash Player forum.
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To continue with the installation, you shouldn't have any application that uses Flash Player opened. Go to Task Manager (by pressing Control + Alt + Delete keys together and selecting Task Manager) and see if you have any application that uses Flash Player.
Also, just try the following:
1. Please download Flash Player from the following link. http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
2. Restart the machine.
3. Double-click the downloaded file.
I have the same problem, and have tried these suggestions without success. Any other suggestions?