2 Replies Latest reply: Aug 27, 2012 6:05 PM by MichaelKazlow RSS

    Adobe Errors 1014:1014 and 507:507


      Today we had users upgrade to Adobe Reader 10.1.4
      and cleaned their registry.
      After sometime of processing, we saw the original Adobe error -- 1014:1014
      Tried to close and open workitems again, but the doc would not display. After a couple of times, the Adobe error changed to the 507:507 error (see screenshot below) .
      Note: We were able to view a pdf via Adobe Reader and IE (outside of Netx360).

      Logout/Login to Netx360 clears the issue for another couple of hours.



      Why would our users keep getting these errors?