This might be a daft newbie problem, but I have spent a fair amount of time googling for it with no luck. Perhaps someone here can point me in the right direction? I'd be so grateful!
We are trying to set up a Windows machine with Adobe CS5.5 and an AJA Kona 3G i/o card.
Based in the UK our production environment is 1080i25 with 625/25 B&B timing reference.
In the Kona control panel we can set the format to be 1080i25 - once applied, the video display fed from the Kona will resize correctly, and show a pink-to-green transition across the screen that looks ... fine. I mean, how much can you tell without movement, but the colours look like the usual SDI test colours and the aspect ratio is ok, and there's no flicker.
But as soon as we run up After Effects, the picture on the output monitor jumps, and the Kona control panel changes output to 1080i29.97. And we don't get to see any decent output, let alone a usable preview from AE.
Now we've been around the AE settings as far as we could find, and everything in the composition points at 1080i25. Nevertheless, as soon as AE is running, the Kona feels compelled to change.
We are stumped. Is this a bug, a feature, or (as I suspect, simple newbie misconfig somewhere deeper?).
Here's some of the usual background info:
Adobe CS5.5 patched to current level
AJA Kona 3G firmware 4/9/12 (latest)
Message was edited by: wednesday_fisher - minor spello...
I have never seen an issue like this. The best thing I can suggest is to get in contact with AJA tech support. They are very knowledgeable and helpful with issues like this. Good luck.