1 Reply Latest reply on Aug 29, 2012 8:21 AM by John T Smith

    Can't open PP CS6 exports in QuickTime

    outdoorz Level 1

      I have just started having a problem recently whereby any files I export from PP CS6 like H264, AVI, or even MOV, will not open in QT player. However, exports I did (H264) a few months ago will open in QT as well as others from the web. I know this is a QT related situation but I am certain that PP is causing the issue due to codecs or encoding etc. Whenever I try to open one of these exports I get "error 43 cant find file" in QT.

      Anyone have the same issue or know why the exports are not being seen? I need to open them in QT because my client demands delivery as m4v for iPhone and iPad.

      Thanks.