6 Replies Latest reply on Sep 2, 2012 8:09 AM by CLJHL

    ADE stopped recognizing my Literati, how do I fix this?

    CLJHL

      I have been using my Literati with ADE to read library books without any problems until this morning. I downloaded more library books this morning and tried transferring them to my Literati with ADE. ADE said the books were on the Literati but the Literati said they weren't. Literati tech support was basically non-existent. Kobo had me do a factory reset. ADE does not see my Literati at all. My computer sees it as a removable storage device. My computer runs Windows XP Professional ver 5.1 SP 3. The Literati lists the software as 2.0. I also can no longer connect to Kobo despite an all bars wifi connection. I have been working on this problem since 11 am this morning. Any help would be greatly appreciated.