1 Reply Latest reply: Oct 8, 2012 4:27 AM by FernandoJorge RSS

    Flash update 11.5.2 crashes on startup

    Donkeyisland

      Hi,

       

      I am not able to start Flash CS 5.5 any more.

      This was with version 11.5.1 and still is after the update to 11.5.2

       

      It has been working a few weeks ago on the same computer. I have no idea what is going wrong. Let me know if you need more Informations (and if yes, where I can find them )

       

      Thanks,

       

      Martin.

       

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      Details:

       

      OS:

      Microsoft Windows XP Proffessional

      Version 2002

      Service Pack 3

       

       

      Report:

      "Adobe Flash CS5.5 hat ein Problem festgestellt und muss beendet werden."

       

      AppName: flash.exe     AppVer: 11.5.2.349     ModName: ntdll.dll

      ModVer: 5.1.2600.6055     Offset: 0001245f

       

       

       

       

      Flash Professional log file:

      ------------------

      ...

      2012-08-29T09:44:29: >>> Adobe Updater Log Begin >>>

      2012-08-29T09:44:29: Application Version: 2.0.0.15

      2012-08-29T09:44:29: cmdline option: -logFile = C:\Dokumente und Einstellungen\Administrator\Lokale

       

      Einstellungen\Anwendungsdaten\Adobe\AAMUpdater\1.0\aamun.log

      2012-08-29T09:44:29: cmdline option: -logLevel = 2

      2012-08-29T09:44:29: UpdaterNotifications : Stepped into << UpdaterNotificationsGetLEIDList >> call.

      2012-08-29T09:44:29: UpdaterNotifications : Error in detecting the task. Quitting..

      ---------------------

        • 1. Re: Flash update 11.5.2 crashes on startup
          FernandoJorge Community Member

          Hello, I have exacly the same problem and when I delete de folder "Adobe" on the "user profile/local settings/application data/" the aplication runs 2 times more and then the problem reapears, if you do this action again it will work again 2 times.

           

          I hope that adobe gives a resolution to this problem.

           

          Best regards

           

          Fernando Jorge