1 Reply Latest reply on Aug 29, 2012 3:55 PM by David__B

    I need help with photoshop CC version


      since yesterday it crash and it wont let me resize, move, copy or almost anything without crashing... while working an alert apears saying, photoshop found a problem, windows is trying to find a solution...it close the program and so, I've reinstall it but still happening the same problem, please help me...

        • 1. Re: I need help with photoshop CC version
          David__B Adobe Employee

          Hi Fdm_1910,


          Might try resetting the preferences


          Restore all preferences to default settings


          •     Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings.
          •     New Preferences files are created the next time you start Photoshop.