1 Reply Latest reply on Aug 29, 2012 3:55 PM by David__B

    I need help with photoshop CC version

    fdm_1910

      since yesterday it crash and it wont let me resize, move, copy or almost anything without crashing... while working an alert apears saying, photoshop found a problem, windows is trying to find a solution...it close the program and so, I've reinstall it but still happening the same problem, please help me...

        • 1. Re: I need help with photoshop CC version
          David__B Adobe Employee

          Hi Fdm_1910,

           

          Might try resetting the preferences

           

          Restore all preferences to default settings

           

          •     Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings.
          •     New Preferences files are created the next time you start Photoshop.

           

          -Dave