Did you follow the steps below? Or does it work on previous Mac like Mac 10.7?
1. Open a Terminal window.
2. Run command: cd /tmp
3. Run command: touch ribs3debug
4. After that a new file named "ribs3debug" should be created in /tmp folder.
5. Update Extension Manager CS6, via Adobe Application Manager or running updater installer manually.
6. The new log file "/Library/Logs/Adobe/Installers/<product-name><version-number><create-date>.log.gz" will be created.
Yes, tried those steps. No log file is produced. I don't have a Mac running
10.7 so I don't know if it will work there or not.
Sorry to reply you late. We will try to reproduct your problem on Mac 10.8 next week, and let you know the result asap. Thanks.