3 Replies Latest reply on Aug 30, 2012 8:25 PM by kporqume

    CS5 won't open on new Air 10.8.1

    kporqume

      Did a migration from my mid-2009 MacBook Pro to a new Air running Mountain Lion 10.8.1. All programs working properly, including Illustrator and Photoshop, but InDesign won't even start - gets to 'installing plugins' and crashes.

       

      One forum page said to pull the 'datastore' and 'Mark II' files from Library-Appl Support-SING folder to the desktop and that didn't work.

       

      Error message is below.

       

      Help! Deadline! Thank you!

       

       

      Process:         Adobe InDesign CS5 [3261]

      Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5

      Identifier:      com.adobe.InDesign

      Version:         7.0.0.355 (7000)

      Code Type:       X86 (Native)

      Parent Process:  launchd [138]

      User ID:         502

       

       

      Date/Time:       2012-08-30 13:31:24.550 +1000

      OS Version:      Mac OS X 10.8.1 (12B19)

      Report Version:  10

       

       

      Interval Since Last Report:          5636 sec

      Crashes Since Last Report:           9

      Per-App Interval Since Last Report:  12 sec

      Per-App Crashes Since Last Report:   9

      Anonymous UUID:                      CF4DB6D1-BEBB-454F-A07A-C877DAB0F828

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000038

       

       

      VM Regions Near 0x38:

      --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5

          __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   dyld                                    0x8fed88d3 ImageLoader::isLinked() const + 11

      1   dyld                                    0x8fed64d3 NSLinkModule + 102

      2   libdyld.dylib                           0x95654303 NSLinkModule + 87

      3   com.adobe.InDesign.Font Manager          0x10331898 TINglue_version + 792

      4   com.adobe.InDesign.Font Manager          0x1033229f TIN_Startup + 177

      5   com.adobe.InDesign.Font Manager          0x102b4f99 GetPlugIn + 17705

      6   ObjectModelLib.dylib                    0x010511c1 0x1038000 + 102849

      7   ObjectModelLib.dylib                    0x01051adb 0x1038000 + 105179

      8   ObjectModelLib.dylib                    0x01060396 0x1038000 + 164758

      9   ObjectModelLib.dylib                    0x01070c1d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101

      10  ObjectModelLib.dylib                    0x0106c244 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196

      11  com.adobe.InDesign                      0x00002842 main + 82

      12  com.adobe.InDesign                      0x000027c6 start + 54