Moving this discussion to the Installing Flash Player forum.
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Please see this help document for links to installers that should help you get past this:
I tried following the document and that was no help...I clicked on Flash Player for ActiveX (Internet Explorer) and the download got to 45% and stopped working. I saw others having this problem and they had to uninstall and install. Is this my only option?
Ideally, this link should work. I think there is an issue with your Internet connection.
In the option you mentioned (uninstall and then install), you need to download Flash Player.
Could you please check the Internet connection speed?
Yep the installer uses full bandwidth, so i would recommend to pause any youtube videos or download and try again.
Have a look at your HOSTS file and see if any entries are blocking connection to Adobe's servers!
Just wondered if ANYONE ever figured out how to actually FIX the 'CANNOT CONTACT RELIABLE SOURCE' error... I'm running 11.7.700.202 trying to upgrade to 188.8.131.52 and I'm getting the EXACT SAME MESSAGE at the EXACT SAME POINT in my attempt to download!
Please... if you have a complete solution to this, list it like a recipe for me to follow, OK?
Thanks in advance!
P.S. What is extremely frustrating is to see how many people and for how long this error has been around, yet NOTHING official from ADOBE?
I got the same error while downloading and stopped 47%.
I was able to download and install using Google Chrome by clicking "direct links for other browsers" under "Failed to initialize" section in the following link. The "direct links for Internet Explorer" using I.E. does not work. It seems like this is more like a conflict with I.E. Hope this work for you, too.
Failed to initialize
Reason: Antivirus software from vendors like Comodo, Jiangmin, and Rising are incorrectly identifying the Adobe Flash Player installer as malware. False reports from these vendors include “TrojWare.Win32.Trojan.Agent.Gen,” “Trojan/JmGeneric.bcy,” and “Suspicious.” Users are also reporting “Failed to Initialize” errors and the installer is getting quarantined.
Workaround: Antivirus software vendors and service providers are currently addressing this issue so that the installer is recognized as being legitimate. Ensure that your antivirus signatures are up-to-date.