What is your operating system & version?
What is your web browser?
What is your Flash Player version?
Windows 7, browser MSIE
I have installed the latest version of Flash Player.
I have uninstalled Flash Player and it says uninstall successful.
I am running Google Chrome (I think – I don’t know how to know this). But I have no idea how to install the latest version of Flash Player. I get a message that Google Chrome does this automatically. My version was 11.331.232. Word 7 32 bit, Google Chrome.
Can you help?
BBC web site give the following message:
Cannot play media. You do not have the correct version of the flash player. Download the correct version<http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
Just to confirm, I downloaded the version 11.4.402.265 via the link on the BBC web site.
1 person found this helpful
Google Chrome has their own version of Flash Player embedded.
Make sure that you have the latest Chrome version installed.