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80. Re: Color issues in Mountain Lion with Acrobat Pro
missinghorse Apr 2, 2013 7:44 AM (in response to Sandeep V.)Yes, very good news. Got a similar message @acrobat on Twitter after I sent a comment to them on this issue last week.
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81. Re: Color issues in Mountain Lion with Acrobat Pro
datzebaoroma Apr 3, 2013 5:33 AM (in response to missinghorse)Nice, I hope everything will be fixed soon
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82. Re: Color issues in Mountain Lion with Acrobat Pro
sbgraphic Apr 4, 2013 4:20 AM (in response to Sandeep V.)To let you know I have a similar issue mentioned on this thread and this one:
http://forums.adobe.com/message/4816089
I am on osx 10.8.3, Mac Pro 3,1 calbrated with colornavigator (5000k, 2.2 Gamma, 80cd) Eizo CG241W, then i am using eciRGB_v2 Or ISOCoated_v2 as a general basis) I hope this fix will arrive soon.
Additionnal info: very annoying, on my system I often get a crash of Acrobat X during color separation preview output! does some has this too ?
Regards,
Eric S.
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83. Re: Color issues in Mountain Lion with Acrobat Pro
emotivepk Apr 9, 2013 1:05 PM (in response to Sandeep V.)Hi, I am a photographer and have exactly the same problem having upgraded my OS.
This is giving me serious workflow grief, since my clients are not seeing what I am
(having spent a long time educating them on synchronised calibration etc)
Really not happy since I have bit bullet and subscrbe monthly to full CCS.
Paul Kirkby
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84. Re: Color issues in Mountain Lion with Acrobat Pro
twsphoto Apr 9, 2013 1:09 PM (in response to emotivepk)What format/color space do you hand off to your clients?
And you're having the PDF color viewing problem?
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85. Re: Color issues in Mountain Lion with Acrobat Pro
Jürgen Mues Apr 9, 2013 1:12 PM (in response to emotivepk)Hi,
today I found the problem (different color appearance in Acrobat 9 and X) and this thread.
I tried colorfaker and this is a good solution until the bug is solved! Easy to use and also easy to remove:
http://github.com/iccir/ColorFaker
Greetings
Jürgen
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86. Re: Color issues in Mountain Lion with Acrobat Pro
twsphoto Apr 9, 2013 1:14 PM (in response to Jürgen Mues)Yeah, several people are using that, but thanks for the idea. Most people are waiting for Adobe to fix their Pro app. Since it is a viewing issue, and the PDFs are actually fine once exported from InDesign, et al., I'm not too worried at the moment as the offset output looks like it should. Still, this issue shouldn't be happening, and Adobe is on the game. We all hope for a fix soon. Adobe does, too.
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87. Re: Color issues in Mountain Lion with Acrobat Pro
JGoahead Apr 9, 2013 1:16 PM (in response to Jürgen Mues)But it doesn't look good...
"As a side-effect, any "Convert to sRGB" or "Assign sRGB Profile" commands in applications will no longer work. You will still be able to manually assign the backup sRGB profile."
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88. Re: Color issues in Mountain Lion with Acrobat Pro
Jürgen Mues Apr 9, 2013 1:20 PM (in response to JGoahead)I have seen this and tried it in Photoshop - no Problems there. We don't use any other Programms for color conversions. The "backup sRGB profile" will be shown properly as "sRGB IEC966-2.1".
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89. Re: Color issues in Mountain Lion with Acrobat Pro
JGoahead Apr 9, 2013 1:22 PM (in response to Jürgen Mues)OK. THX for info!
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90. Re: Color issues in Mountain Lion with Acrobat Pro
twsphoto Apr 9, 2013 1:32 PM (in response to JGoahead)Nor sure what you're talking about here. This thread is regarding a PDF viewing thing, ie all CS apps are synch'd and all color viewing is accurate in PS, ID and AI, it's just when making a PDF and viewing it in Acrobat Pro version-whatever, AP defaults to an sRGB view instead of using the calibrated display profile so the color looks dull. In Snow Leopard it all worked just fine, in ML it doesn't. If you've read the whole thread, there is an Adobe guy who's monitoring it, and they do know the issue exists and are working on it.
At least we know it's a viewing issue, and not a problem with the color coding in the PDFs themselves. Thankfully.
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91. Re: Color issues in Mountain Lion with Acrobat Pro
JGoahead Apr 9, 2013 1:37 PM (in response to twsphoto)We talked about replacement solution, which is "ColorFaker" and the possible side-effects.
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92. Re: Color issues in Mountain Lion with Acrobat Pro
twsphoto Apr 9, 2013 1:38 PM (in response to JGoahead)Ahhhh, sorry, didn't realize that. "Colorfaker" is a good name for that app. Now if only Adobe would remake it "Coloraccurate" we'll all be happy!
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93. Re: Color issues in Mountain Lion with Acrobat Pro
JGoahead Apr 9, 2013 1:44 PM (in response to twsphoto)Hahahah! Oh yeah! This is good idea! I also will be happy to use Adobe Acrobat X...
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94. Re: Color issues in Mountain Lion with Acrobat Pro
Rick Meikle Apr 16, 2013 1:23 PM (in response to Sandeep V.)Thanks for getting back to us, Sandeep. I hope the fix will include the PDF viewer plugin for Safari (and other browsers). I'm sure your guys are on top of this, but I mention it just in case.
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95. Re: Color issues in Mountain Lion with Acrobat Pro
Lightwing May 1, 2013 8:02 PM (in response to twsphoto)Just wanted to confirm that this issue is active on Win 7 Pro as well. I don't believe it is an OSX issue. I will be uninstalling Acrobat X and re-installing Acrobat 9 until a fix appears. Thanks to the Adobe Engineer who is actively debugging this. Appreciate it.
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96. Re: Color issues in Mountain Lion with Acrobat Pro
Almost Done May 6, 2013 4:00 AM (in response to twsphoto)For those like me who scroll to the bottom of the page to see if there is a solution. This already was mentioned above by others.
Workaround that works for me
A little Tool, that was specificly written for this bug.
https://github.com/iccir/ColorFaker
I only use this when softproofing in Acrobat and disable it right afterwards because of the side effects when converting to sRGB.
Enjoy softproofing again
JO
In OS X 10.8 Mountain Lion, when a color or image lacks an embedded color profile, it is interpreted in the sRGB color space. Previously, the main display's color space was used.
As a result, color meter utilities will show values after an sRGB → Main Display conversion. While many meters offer a "Display in sRGB" feature, using it will result in a double conversion. This results in rounding errors or clipped values.
Color Faker replaces the Generic RGB and sRGB color profiles with the main display's profile. This allows "native values" in color meters to once again be the native values of the display.
As a side-effect, any "Convert to sRGB" or "Assign sRGB Profile" commands in applications will no longer work. You will still be able to manually assign the backup sRGB profile.
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97. Re: Color issues in Mountain Lion with Acrobat Pro
Sandeep V. May 10, 2013 1:55 AM (in response to Almost Done)For those who do not want to try this workaround, here is the good news - We're planning to release our Quarterly Update next week. http://www.adobe.com/support/security/bulletins/apsb13-15.html
Stay connected!!!
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98. Re: Color issues in Mountain Lion with Acrobat Pro
missinghorse May 10, 2013 9:42 AM (in response to Sandeep V.)Hi Sandeep Hopefully this is good news? Can you confirm the colour display issues will be fixed with this update?
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99. Re: Color issues in Mountain Lion with Acrobat Pro
Sandeep V. May 10, 2013 12:51 PM (in response to missinghorse)Yes. The upcoming update fixes this issue. We're hoping to hear the same from your side.
Be well.
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100. Re: Color issues in Mountain Lion with Acrobat Pro
Sandeep V. May 14, 2013 9:17 AM (in response to twsphoto)Hello everyone,
Thank you for being so patient with us.
Bug#3435661 has been fixed in the latest updates that we have released for Acrobat 10 and XI. Please download and install 10.1.7 and 11.0.3 for Acrobat 10 amd XI respectively.
For more information please refer the release notes here: http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/11/11.0.03.html
Feel free to let us know the results. I'm hoping that it will meet the requirements.
Sandeep V.
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101. Re: Color issues in Mountain Lion with Acrobat Pro
Ian.C.Dav May 14, 2013 9:19 AM (in response to Sandeep V.)Hi Sandeep.
I just installed Acrobat 10.1.7 here. Unfortunately in early testing we have not seen the problem fixed here in Mac OS X 10.8.2. The 10.1.7 release notes also make no mention of the issue and fix.
Ian
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102. Re: Color issues in Mountain Lion with Acrobat Pro
Ian.C.Dav May 14, 2013 9:24 AM (in response to Ian.C.Dav)Hi again Sandeep,
I see in the XI 11.0.3 notes there is a fix but there doesn't appear to be a fix for 10.1.7.
The 10.1.7 don't mention any of the fixes. Please could you clarify if this fix has made it into the 10.1.7 update or if the release notes are in error?
Thanks
Ian
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103. Re: Color issues in Mountain Lion with Acrobat Pro
Rick Meikle May 14, 2013 10:08 AM (in response to Sandeep V.)Hi, Sandeep. Acrobat 11.0.3 appears to have fixed the problem! (Thank you!) However, Adobe Reader 10.1.7 still has the problem. Given that, I would guess the browser plug-in remains unfixed as well. I did not check Acrobat 10.x, as I do not have it installed. Hopefully, the fix will migrate to whatever still needs it.
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104. Re: Color issues in Mountain Lion with Acrobat Pro
pkazmercyk May 14, 2013 10:17 AM (in response to Sandeep V.)Hi Sandeep. I've also just updgraded to 10.1.7 but the problem remains. Tried w existing PDFs and making new ones, but no difference.
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105. Re: Color issues in Mountain Lion with Acrobat Pro
Sandeep V. May 14, 2013 10:18 AM (in response to Ian.C.Dav)I tried the pre-build of 10.1.7 update and couldn't reproduce the issue. I have Acrobat XI installed on my laptop where I can't see this issue occurring anymore. Let me check with AX again.
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106. Re: Color issues in Mountain Lion with Acrobat Pro
twsphoto May 14, 2013 10:30 AM (in response to Sandeep V.)Thanks for the alert, but I'm still seeing the same problem. Like others, I've made new PDFs from known ID files and the color is still muted in Acrobat 10.1.7, from both the new PDFs and the originals I made a month ago. Thanks for keeping on this game, however, it can't be easy to solve. I thought about upgrading to 11, but haven't yet, cash is short at the moment.
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107. Re: Color issues in Mountain Lion with Acrobat Pro
ivan.stora May 14, 2013 12:26 PM (in response to Sandeep V.)Dear Sandeep, we all really appreciate your work here. But you don't have to check AX. Like others already said, unfortunately, this bug, we are all waiting for months to be solved, which is so important for color critical work, is still there in Adobe Acrobat 10.1.7. Please tell us all that this is only a horrible mistake, that this is not another dirty trick to force us, paying customers, to upgrade to AXI or join Creative Cloud earlier than we want or (in worse case) can. Please tell us, that in a few days we will get a 10.1.7.1 upgrade that will solve this unpleasant situation and that we will not have to wait another few months (or forever). Please.
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108. Re: Color issues in Mountain Lion with Acrobat Pro
Bonobanzee1972 May 14, 2013 1:14 PM (in response to Sandeep V.)Thankyou. Acrobat 11.0.03 installed on Mountain Lion 10.8.2 is now displaying colours correctly when viewing on my dell 2410 monitor.
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109. Re: Color issues in Mountain Lion with Acrobat Pro
twsphoto May 14, 2013 1:18 PM (in response to ivan.stora)Agreed. But I doubt this is a ploy to get us to upgrade to XI. Though I'd like to, I just don't have the $200 to do it, nor should we have to. Somehow, the Adobe team shoulb be able to fix this mess. I hope.
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110. Re: Color issues in Mountain Lion with Acrobat Pro
Ian.C.Dav May 14, 2013 1:31 PM (in response to twsphoto)I don't think this is a ploy by Adobe. Remember until last week, Creative Suite 6 had Acrobat 10 and many print professionals are still on that track and will be for years. To me, this looks like a mistake by the Acrobat release team. Sandeep had a pre-release version of 10.1.7 with the fixes. The full 10.1.7 release doesn't have the fixes nor information in the release notes (conspicuously). I just hope Adobe fix and re-release immediately or else I will be asking for a copy of the pre-release updater. Look forward to hearing from Sandeep on this.
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111. Re: Color issues in Mountain Lion with Acrobat Pro
Almost Done May 14, 2013 11:26 PM (in response to Ian.C.Dav)I'm happy with ColorFaker
Open source rulez
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112. Re: Color issues in Mountain Lion with Acrobat Pro
JGoahead May 15, 2013 1:03 AM (in response to Sandeep V.)Like others said: 10.1.7 nothing has changed after upgrade... I don't understand why Adobe can't fix the bug, which did not exist in earlier versions! For God's sake! It's been 10 version of AdobeAcrobat, this isn't the first version of the software!!!
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113. Re: Color issues in Mountain Lion with Acrobat Pro
Reinhard Mohr May 15, 2013 4:07 AM (in response to JGoahead)Hi,
I just checked with Acrobat 9.5.4, 10.1.7 and 11.0.03. Nothing has changed: In 9.5.4 the colors are right. In 10 and 11 they are wrong. This update did not help.
Reinhard
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114. Re: Color issues in Mountain Lion with Acrobat Pro
Bonobanzee1972 May 15, 2013 4:13 AM (in response to Reinhard Mohr)Acrobat 11.0.03 on Mountain lion 10.8.2 is now displaying the same pdf file in the same colours as Photoshop CS 6. (on my system at least)
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115. Re: Color issues in Mountain Lion with Acrobat Pro
Thomas Geist May 15, 2013 6:16 AM (in response to Bonobanzee1972)Acrobat and Adobe Reader 11.0.3 both work as expected now. Thank you!!
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116. Re: Color issues in Mountain Lion with Acrobat Pro
Sandeep V. May 15, 2013 1:42 PM (in response to Ian.C.Dav)First thing I want to tell you that its not a ploy or trap to force the users to upgrade to the next version. Its been a regular process in Adobe to provide new features and stay ahead of the curve. Cloud has its own advantages and it ensures that everybody gets the latest updates. So users do not need to worry about the fixes in the versions that they own because every single update on cloud is applicable to every single user of it. Same goes for the new features and product enhancements. Cloud users can sit back and relax for they know that Adobe is always working for them. Also, this has never been a part of discussion on this forum thread, so, we shouldn't be discussing this here.
About 11.0.3 update, its working great for I have it on my MacBook Pro. Thank you everyone for confiming us the same. I'm glad that you are back on rails.
About 10.1.7 update, I think I have badly damaged my iMac's color profile which I kept aside to test this bug with every new build. That's the reason why I can't see the difference now. I'm gonna have to get it reimaged by my IT team. I'm sorry about that. There must have been a reason why this fix wasn't applied to Acrobat X (critical for the older code, too many changes and risk to break other functionalities etc.). I'm going to discuss that with my Product Engineering team once again and check for more options. If there is any possibility to apply this in Acrobat 10, no one will be happier than us to do that.
Thank you Ian, Rick, twsphoto and others for your co-operation so far. I am not going to leave any stone unturned. Will postback soon. Be well.
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117. Re: Color issues in Mountain Lion with Acrobat Pro
twsphoto May 15, 2013 5:37 PM (in response to Sandeep V.)Agreed, there's enough Cloud discussion everywhere else.
Thanks to you and your team for tackling this issue. I'm sure you'll come up with a solution, it's not an easy thing to do this. Upgrading to 11 woule be nice, but I just can't do it right now so I'm stuck with X. All good things come to those who wait, we will be patient!
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118. Re: Color issues in Mountain Lion with Acrobat Pro
John Smith for example May 16, 2013 5:41 AM (in response to Sandeep V.)I'm only jumping in this discussion right now and haven't read through the whole thread, so excuse me if I reiterate things that have already been said. Anyway, here's my problem:
I'm creating a PDF out of Quark XPress (with XPress's "export" menu). The document is one single page which contains a couple of TIFFs, which all are the same picture, but all have, for the purpose of this test, different ICC profiles attached (some RGB, some CMYK). (The profile conversion was done in Photoshop, I didn't touch the TFFs in XPress.) If colour managent works as it should, all those TIFFs must be displayed with identical colours (as far as the gamut allows, of course).
Now what I get is: In XPress, colour management works as expected, all TIFFs are displayed identically. But in the PDF PDF, all TIFFs have different colours. This happens with Acrobat 9, 10 and also 11.3. But it also happens with Apple's Preview app! So it might be Apple's bug.
My system: OSX 10.8.3, two monitors (different monitors with different ICC profile).
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119. Re: Color issues in Mountain Lion with Acrobat Pro
aktivomat May 16, 2013 5:56 AM (in response to John Smith for example)hey john smith for example :-)
this special case is neither a bug of adobe or apple, it's a "bug" (or more a non-functionality) of quark, because quark doesn't support the cmyk to cmyk conversion. so if you use cmyk pictures in quark they always have to have the fincal output icc profile to handle a correct colormanagment... too bad, but that's fact.



