28 Replies Latest reply on Nov 14, 2017 7:08 PM by chrisk52293304

    Flash Builder crashes on loading Workbench - Mac 10.7.4

    ArcadiaDivine Level 1

      Flash Builder crashes whenever it starts loading the workbench. Is there anyway to fix this? I searched for a possible solution and only found one, cleaning the workspace. I would try it if I knew where to go. This happened all of the sudden and I did nothing to flash builder previously.

        • 1. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
          Harikrishna-Adobe Adobe Employee

          Hi,

           

          Your workspace might have got corrputed.

          Can you please try switching the workspace to a new workspace and try?

           

          -Hari

          • 2. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
            ArcadiaDivine Level 1

            How do I switch to a new workspace if the program itself won't load? I don't use Flash Builder as much as Flash Professional so I'm still learning the software.

            • 3. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
              Mallika Yelandur Adobe Employee

              Omniverse Productions,

               

              To switch to a new workspace, follow these steps:

               

              1. In Flash Builder, select File > Switch Workspace > Other.
              2. Enter a directory name for the workspace.
              3. Click Copy Settings and select Workbench Layout and Working Sets to copy the workbench settings to the new workspace.
              4. Click OK. Flash Builder launches with the new workspace.

               

              This TechNote should provide you more guidance in resolving workspace issues: http://helpx.adobe.com/flash-builder/kb/workspace-issues-flash-builder-4.html

               

              Hope this helps,

              Mallika Yelandur

              Adobe Community Help & Learning

              • 4. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                ArcadiaDivine Level 1

                There seems to be a slight misunderstanding as I can't access Flash Builder. It crashes when it is loading the workbench. No error message happens it just quits before it finishes loading. Thanks for the answer though.

                • 5. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                  Mallika Yelandur Adobe Employee

                  Sorry, looks like I misunderstood the issue. I'll check if someone from the Engineering team can help troubleshoot your issue.

                   

                  Best,

                  Mallika Yelandur

                  Adobe Community Help & Learning

                  • 6. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                    ArcadiaDivine Level 1

                    do you think reinstalling would work? That's one thing I just realized I haven't tried.

                    • 7. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                      ArcadiaDivine Level 1

                      Just thought I'd say that a clean reinstall didn't help at all.

                      • 8. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                        Harikrishna-Adobe Adobe Employee

                        Please try the following steps:

                         

                        Rename the default workspace"Adobe Flash Builder 4.7"( on Mac it's located at /Users/USER_NAME/Documents/Adobe Flash Builder 4.7) and try launching Flash Builder.

                         

                        Even if this doesn't work. Please un-install Flash Builder and use the cleaner tool(from this location http://www.adobe.com/support/contact/cscleanertool.html ) to clean and re-install Flash Builder.

                         

                        Please let me know if this works.

                         

                        Thanks,

                        Hari

                        1 person found this helpful
                        • 10. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                          chetan1088 Level 1

                          Hello,

                           

                          This Flash Builder 'not responding' set me back by 3 days - finally got it resolved.

                           

                          Tried all of the above solutions, and other solutions on the net, without success.  But the following worked for me:

                           

                          Symptom: Everything was fine until I factored out common code from one project into a library project (called CommonLib) so that the code be reused across apps.  Then FB would hang whenever I tried to edit MXML, both in source and design views.

                           

                          Cause: The mxml's had some cross-library dependency interplay. For this app, I use RobotLegs along with AppCoreLib, AppUILib, and the problem-causing CommonLib.  Things went bad when I pulled out common mxml's (StackView and StackContainer - my replacements ViewStack on mobile apps) from AppUILib into CommonLib.  Whenever I tried to view any mxml extending either of the above classes FB used to hang.

                           

                          Solution: I moved common stuff from CommonLib back into AppCoreLib; pulled out these two mxml's back into AppUILib project - and FB went back to normal operation.

                           

                          FWIW, this is the error log when I went into design view:

                          _____________________________________________________________

                          !ENTRY com.adobe.flexbuilder.mxml.editor 4 1 2012-10-31 09:28:44.951

                          !MESSAGE Error in handleValid() in MXMLDesignView4Controller:

                          !STACK 0

                          java.lang.NullPointerException

                          at com.adobe.flexbuilder.mxml.editor.design.internal.MXMLDesignView4Controller.getMXMLDesign View4Commander(MXMLDesignView4Controller.java:2398)

                          at com.adobe.flexbuilder.mxml.editor.design.internal.MXMLDesignView4Controller.handleValid(M XMLDesignView4Controller.java:2232)

                          at com.adobe.flexbuilder.mxml.editor.design.internal.MXMLDesignView4Controller.handleAdd(MXM LDesignView4Controller.java:2212)

                          at com.adobe.flexbuilder.mxml.editor.design.internal.MXMLDesignView4Controller.processEvent( MXMLDesignView4Controller.java:2163)

                          at com.adobe.flexbuilder.mxml.editor.design.internal.MXMLDesignView4Controller.modelChanged( MXMLDesignView4Controller.java:2141)

                          at com.adobe.flexbuilder.designmodel.DesignModel.doNotifyChanged(DesignModel.java:361)

                          at com.adobe.flexbuilder.designmodel.DesignModel.notifyChanged(DesignModel.java:276)

                          at com.adobe.flexbuilder.designmodel.DesignModel.endNotificationBatch(DesignModel.java:201)

                          at com.adobe.flexbuilder.mxmlmodel.inlinestates.internal.SMXMLModel$MyBaseModelListener.mode lChanged(SMXMLModel.java:336)

                          at com.adobe.flexbuilder.designmodel.WeakModelListener.modelChanged(WeakModelListener.java:7 9)

                          at com.adobe.flexbuilder.designmodel.DesignModel.doNotifyChanged(DesignModel.java:361)

                          at com.adobe.flexbuilder.designmodel.DesignModel.notifyChanged(DesignModel.java:276)

                          at com.adobe.flexbuilder.designmodel.DesignModel.endNotificationBatch(DesignModel.java:201)

                          at com.adobe.flexbuilder.designmodel.DesignModel.endEditBatch(DesignModel.java:236)

                          at com.adobe.flexbuilder.designmodel.DesignModel.refresh(DesignModel.java:72)

                          at com.adobe.flexbuilder.mxmlmodel.inlinestates.internal.SMXMLModel.refresh(SMXMLModel.java: 113)

                          at com.adobe.flexbuilder.mxml.editor.design.MXMLDesignEditor.refreshSkins(MXMLDesignEditor.j ava:1873)

                          at com.adobe.flexbuilder.mxml.editor.design.MXMLDesignEditor.checkProjectSettings(MXMLDesign Editor.java:3380)

                          at com.adobe.flexbuilder.mxml.editor.design.MXMLDesignEditor.access$26(MXMLDesignEditor.java :3277)

                          at com.adobe.flexbuilder.mxml.editor.design.MXMLDesignEditor$10.runInUIThread(MXMLDesignEdit or.java:3269)

                          at org.eclipse.ui.progress.UIJob$1.run(UIJob.java:95)

                          at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)

                          at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:135)

                          at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4140)

                          at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3757)

                          at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2696)

                          at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2660)

                          at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2494)

                          at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:674)

                          at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)

                          at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:667)

                          at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)

                          at com.adobe.flexbuilder.standalone.FlashBuilderApplication.start(FlashBuilderApplication.ja va:108)

                          at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)

                          at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLau ncher.java:110)

                          at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.jav a:79)

                          at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)

                          at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)

                          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                          at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

                          at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                          at java.lang.reflect.Method.invoke(Unknown Source)

                          at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)

                          at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)

                          at org.eclipse.equinox.launcher.Main.run(Main.java:1410)

                          _____________________________________________________________

                          1 person found this helpful
                          • 11. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                            Slewfoot303 Level 1

                            For anyone else who happens to run across this issue, I found on more than one occasion that the two quick steps on this page have solved my problem with Flash Builder hanging while loading the workbench:  http://propagandaoculta.blogspot.com/2011/06/flash-builder-hangs-while-loading.html

                            • 12. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                              Lord_Habicht Level 1

                              Slewfoot303 wrote:

                               

                              For anyone else who happens to run across this issue, I found on more than one occasion that the two quick steps on this page have solved my problem with Flash Builder hanging while loading the workbench:  http://propagandaoculta.blogspot.com/2011/06/flash-builder-hangs-while -loading.html

                               

                              Had the same issue, deleting the .snap file did the trick. Saved me a lot of headache reinstalling!

                              • 13. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                Pandan Level 1

                                I deleted booth the lock. and snap. files. Now flashbuilder restarts but it hangs when refreshing the workspace.

                                • 14. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                  Lord_Habicht Level 1

                                  Next you can try is to create a new workspace and reimport your projects there.

                                  • 15. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                    aboutveniceY Level 1

                                    hey I got the same problem as Omniverse Productions.

                                    I got a workspace called "_as" on other path from the original file"flash bilder4.7"

                                    when every I change the workspace to "_as", it's crash with out any messenge.

                                    but relaunch builder,it's already memorizee the new workspace,so it's just keep crash without anything can do.

                                    here's how I deal with it:

                                     

                                    1.delete the "cascaded" file in the file "flash builder4.7". (I don't know the cascaded file is generate by default or because I'm doing something with cascaded data with xml)

                                    2.then now can relaunch flashbuilder with default workspace.

                                    3.try to builder a new workspace and import all the project.

                                     

                                     

                                    hope it helps.

                                    • 16. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                      claudius Level 1

                                      When there is no .snap file deleting all <editor> elements in workspace\.metadata\.plugins\org.eclipse.ui.workbench\workbench.xml did the trick

                                      • 17. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                        pixelnickel Level 1

                                        claudius wrote:

                                         

                                        When there is no .snap file deleting all <editor> elements in workspace\.metadata\.plugins\org.eclipse.ui.workbench\workbench.xml did the trick

                                         

                                        This did it for me. Thanks!

                                        • 18. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                          CounterSolutions Level 1

                                          Thanks, this solution cured the problem for me. I think the workbench corrupted when my flashbuilder 4.7 crashed mid session...

                                          • 19. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                            joeylgutierrez37 Level 1

                                            I've had this problem now for several years and the best way I've found to get around dealing with this is to copy your workspace\.metadata\.plugins\org.eclipse.ui.workbench\workbench.xml file and keep it as a back up after you get everything set up the way you like.  Then any time this stupid problem happens, just go and replace it with your backup. It will work like 95% of the time. Sometimes I just copy that whole folder as a backup but either way, should work for you.

                                            • 20. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                              roostertoons Level 1

                                              Hello. If you are using PC. This worked for me

                                               

                                              go to , and delte everything in this forlder: C:\Users\User\Adobe Flash Builder 4.7\.metadata\.plugins\org.eclipse.ui.workbench

                                              • 21. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                                SourceSkyBoxer Level 1

                                                Your workaround is not good idea. I have found trick

                                                 

                                                My workaround is very better tahn workaround by Harikrishna-Adobe  or who has written?

                                                 

                                                I have got crashing or shutting Flash Builder 4.6

                                                Java RE 1.6 works fine and VC++ Rentimes under Windows works fine.

                                                 

                                                Flash Builder was happend since fragementable hard disk.

                                                 

                                                You need to download or to buy Tune Up Utilities 2015 and you start TuneUp Defrag cprrect hard disk ( Where did you install Flash Builder like X:\Programs\Adobe\Adobe Flash builder 4.6 )

                                                 

                                                If you see after result of defragemented hard disk ( If you got fragementing and light fragementing like 0,x % ) You need to defrag again and again.

                                                Your hard disk must be 0% for fragement and light fragement and 100 % for defragment! It is very important!

                                                 

                                                And you would like to check TuneUp Hard Disk Doctor - If your hard disk got same read /write errors than you need start TuneUp Hard Disk Doctor and it restarts to verifying and repairing. ( If you have Windows 8.0 and Windows 8.1 than you take up to 2 hours ) If  disk-repair restarts again you need to abort ( like you switch your button of computer ) than you wait before boot starts and you press F8 faster than blue system screen ( original new version of Windows 8 )  CLick "Advanced options" -> "touble ..." -> Advanced start -> F9 and press faster with enter before you don't wait for hard disk repair / verify time. than you need wait for... thaaat Windows starts up and you try Flash Builder 4.6 with valid serial number again and Flash Builder doesn't crash again like it works fresh

                                                 

                                                Thanks for help and support I am using Windows 8.1.

                                                 

                                                For Windows Vista / 7 you could task of my workaround in Windows 8.1. I hope my help can be fine for you

                                                Sorry you say for Mac OS X. You need to check Disk Util -> Volume repair / verify

                                                If you got error from Flash Builder like Java Preference.app.

                                                Warnning do not delete it!

                                                You need check from Disk util -> Website -> MPG - How To Guides - How to Verify/Repair a RAID Volume

                                                 

                                                Than you need restart Mac OS X than you try Adobe Flash Builder 4.6 again if your App doesn't crash again. That is trick by fragement

                                                 

                                                Best regards

                                                • 22. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                                  kawikaheftel Level 3

                                                  claudius wrote:

                                                   

                                                  When there is no .snap file deleting all <editor> elements in workspace\.metadata\.plugins\org.eclipse.ui.workbench\workbench.xml did the trick

                                                  After hours of googling, this worked for me.

                                                  • 23. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                                    vinodhb66936225 Level 1

                                                    Could you plz tell me how did you fixed it? i am also facing the same problem like you did.. launching flash builder 4.7 and it closes immediately

                                                    • 24. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                                      SourceSkyBoxer Level 1

                                                      If you have heavy problem with Flash Builder than you need to install fresh Windows or Mac OS X. I am sorry for that hard work to install process your computer... Than you try to start Adobe Flash Builder without crashing problem. If you don't like to install fresh operating system that is why Flash Builder crashed always. I don't know how does it fix my workaround is not better if your java runtime installed on Windows or on Mac OS X than you need deinstall and find and remove all undeleted directories and saved registry keys ( Windows only ). Than you need to restart and re install Java runtime again than you need to re install Flash Builder include correct serial keys than you try it ... PS: If you find /Users//Library/ApllicationSupports/ "Adobe Flash Builder" or "Flash Builder" than you delete directory and you try Flash Builder again. Thanks i hope my solution helps you....

                                                      • 25. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                                        doodlejoseph Level 1

                                                        I realize this is way after the original post, but I found a less drastic solution for this irritating quit/jam-on-launch problem.  If you don't want to reconfigure all of your projects and otherwise waste a lot of time, I've found that all I need to do is clear the list of files that FB automatically opens at launch.  It appears that if you move a file that was open in the editor, FB freaks when it can't find it.  The list of files that FB will open automatically is in the workbench.xml file (e.g., for OS X it's at /Volumes/YOUR_OS_VOLUME_HERE/Users/YOUR_USER_NAME_HERE/Documents/Adobe Flash Builder 4.7/.metadata/.plugins/org.eclipse.ui.workbench/workbench.xml).

                                                         

                                                        The specific XML nodes to delete are all the <editor/> nodes in the <editors/> node.  The structure is...

                                                         

                                                        <editors>

                                                             <OTHER_XML/>

                                                             <editor>

                                                                  ...

                                                             </editor>

                                                             <editor>

                                                                  ...

                                                             </editor>

                                                        </editors>

                                                         

                                                        Remove all the <editor/> nodes so it looks like this

                                                         

                                                        <editors>

                                                             <OTHER_XML/>

                                                        </editors>

                                                         

                                                        Now FB should launch without jamming.  Hope this helps someone.

                                                        • 26. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                                          Santanu Karar Level 1

                                                          Recently I has this issue starting FB4.7 in Yosemite. By console I have found following crash reports:

                                                           

                                                          06/07/16 9:58:42.569 am Adobe Flash Builder 4.7[656]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.5 instead of 10.10.5. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

                                                          Call location:

                                                          06/07/16 9:58:42.569 am Adobe Flash Builder 4.7[656]: 0   CarbonCore                          0x00007fff925d42b7 ___Gestalt_SystemVersion_block_invoke + 113

                                                          06/07/16 9:58:42.569 am Adobe Flash Builder 4.7[656]: 1   libdispatch.dylib                   0x00007fff94a3be73 _dispatch_client_callout + 8

                                                          06/07/16 9:58:42.569 am Adobe Flash Builder 4.7[656]: 2   libdispatch.dylib                   0x00007fff94a3bd86 dispatch_once_f + 117

                                                          06/07/16 9:58:42.569 am Adobe Flash Builder 4.7[656]: 3   CarbonCore                          0x00007fff9255d456 _Gestalt_SystemVersion + 987

                                                          06/07/16 9:58:42.570 am Adobe Flash Builder 4.7[656]: 4   CarbonCore                          0x00007fff9255c6e3 Gestalt + 144

                                                          06/07/16 9:58:42.570 am Adobe Flash Builder 4.7[656]: 5   Adobe Flash Builder 4.7             0x0000000100001a5d main + 50

                                                          06/07/16 9:58:42.570 am Adobe Flash Builder 4.7[656]: 6   Adobe Flash Builder 4.7             0x00000001000010d5 _start + 227

                                                          06/07/16 9:58:42.693 am Adobe Flash Builder 4.7[656]: Unrecognized Java VM option ignored: -Xdock:name=Flash Builder

                                                          06/07/16 9:58:42.693 am Adobe Flash Builder 4.7[656]: Unrecognized Java VM option ignored: -Xdock:icon=../Resources/fb_app.icns

                                                          06/07/16 9:58:42.693 am Adobe Flash Builder 4.7[656]: Unrecognized Java VM option ignored: -XstartOnFirstThread

                                                          06/07/16 9:59:02.953 am AdobeCrashDaemon[660]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.5 instead of 10.10.5. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

                                                          Call location:

                                                          06/07/16 9:59:02.953 am AdobeCrashDaemon[660]: 0   CarbonCore                          0x00007fff925d42b7 ___Gestalt_SystemVersion_block_invoke + 113

                                                          06/07/16 9:59:02.953 am AdobeCrashDaemon[660]: 1   libdispatch.dylib                   0x00007fff94a3be73 _dispatch_client_callout + 8

                                                          06/07/16 9:59:02.953 am AdobeCrashDaemon[660]: 2   libdispatch.dylib                   0x00007fff94a3bd86 dispatch_once_f + 117

                                                          06/07/16 9:59:02.954 am AdobeCrashDaemon[660]: 3   CarbonCore                          0x00007fff9255d456 _Gestalt_SystemVersion + 987

                                                          06/07/16 9:59:02.954 am AdobeCrashDaemon[660]: 4   CarbonCore                          0x00007fff9255c6e3 Gestalt + 144

                                                          06/07/16 9:59:02.954 am AdobeCrashDaemon[660]: 5   AdobeCrashDaemon                    0x0000000100002e69 -[MyDaemon GetOSVersionMajor] + 33

                                                          06/07/16 9:59:02.954 am AdobeCrashDaemon[660]: 6   AdobeCrashDaemon                    0x0000000100002d4a -[MyDaemon isRunningOnLeopard] + 25

                                                           

                                                           

                                                          Modifying files inside .metadata folder (as some users suggested) didn't worked for me but renaming the default workspace. FB immediately creates a new workbench as I have found and I have to re-import everything in FB again. This problem occur suddenly!

                                                          • 27. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                                            Santanu Karar Level 1

                                                            After some more tests, I deleted 'cascaded' folder in my original workspace and FB starts good by using the same workbench this time. But my custom created workspaces has gone. I need to re-create them again.

                                                            • 28. Re: Flash Builder crashes on loading Workbench - Mac 10.7.4
                                                              chrisk52293304 Level 1