1 Reply Latest reply on Sep 2, 2012 11:49 PM by Kirsti-CA

    Digital Editions activation


      Ok I am really getting pissed off. I tried posting this question like three times and adobe sends me to the same page and re-enter the question grrr. I just made an account and downloaded Digital Editions so I can read ebooks via Library and nook. Well the download process requires you to authorize your computer to access the downloaded books...something like a digital read license agreement.  Well it tells me that ADEPT...something or other expired request. So my request to authorize my computer expired?? I JUST DOWNLOADED THIS!!! Anyone have an idea how to fix this? I went thru the chat room 10 times and they constantly say they do not know. I called and paid 39.00 and again they do not know. BEYOND ANNOYED. The customer service at Adobe sucks!!! Please anyone that can help I will be eternally grateful!

        • 1. Re: Digital Editions activation
          Kirsti-CA Adobe Employee

          Hi, Angie,

          I'm going to try to find someone at Adobe who can help you. It make take me a bit of time because of the holiday, but we'll figure it out.

          In the mean time, I'm moving your question to the Digital Editions forum where the product experts can help you.



          Community Help & Learning team