10 Replies Latest reply on Sep 6, 2012 2:20 AM by Fienduk

    CS6 Import Dilema




      Have a curious issue and what that you maybe able to assist with.


      I am trying to import some AVI clips recorderd on a Sony Z5 and MRC1.

      It will import all the clips except for the ones that are over 20mins long. These are stitched together using a thing call the RU_UTIL in order to make sure there are no gaps or drop outs. This also means that there can be severall clips with the same number.

      CS6 throws up the "Unsupported/File Damage" error when trying to bring these clips in.

      I have tried renaming but get the same result.


      The clips import no problem in CS5.5 so I can only presume there is something missing.


      Any suggestions would be greatly appreciated.

        • 1. Re: CS6 Import Dilema
          Jim_Simon Level 8

          I'd recommend not converting, use the original media.


          If the spanned clips have playback issues, then I'd suggest using another method of converting them into a single file, or continue using 5.5 until Adobe fixes the spanned media bug.

          • 2. Re: CS6 Import Dilema
            Fienduk Level 1

            Thanks for the advice but a straight drag from card avoiding the UTIL also creates the same error. It's go to be something to do with the importer but I would be at a loss to imagine what.... Thanks again

            • 3. Re: CS6 Import Dilema
              SAFEHARBOR11 Most Valuable Participant

              Rather than "File > Import", please try using Media Browser to import in Premiere. Usually you will find Media Browser at lower left of Premiere interface. Media Browser solves many issues when importing file-based media.




              Jeff Pulera

              Safe Harbor Computers

              • 4. Re: CS6 Import Dilema
                Fienduk Level 1

                Hi, Yes been trying that. It doesnt even display a video thumbnail. shorter clips do and i can scrub through them. These that are longer (20mins and more) just say unable to import as invalid format or damaged.

                The clips do play fine using DIVX player and import into CS5.5 without hesitation.


                It's a head scratcher and one I am not confident ablot finding a fix for as my workflow may not be that common.



                • 5. Re: CS6 Import Dilema
                  josephs51576386 Level 3

                  If you really can't get it to work without converting, then I'd recommend converting them to some type of lossless format if possible.

                  • 6. Re: CS6 Import Dilema
                    the_wine_snob Level 9

                    What is the CODEC used by RU_Util? The "AVI" is but a wrapper, and can contain all sorts of CODEC's. This is likely where the problem lies.


                    Good luck,



                    • 7. Re: CS6 Import Dilema
                      Fienduk Level 1

                      Great idea, what would you recommend as a format?

                      Of course this is a long winded way around being to edit my footage so i guess i will have to stick with cs5.5 for the time being and see if future updates address this issue. I may even tinker by swapping a few files around from 5.5 to 6 to see if it's just something missing.... Worth a shot.

                      • 8. Re: CS6 Import Dilema
                        Fienduk Level 1

                        Hi Bill


                        Looking at the maunual

                        Sorry about the font, couldn't see how to change.


                        Does this help narrow down the codec used?



                        DV FILE TYPE


                        Changes the DV recording format.

                        • AVI ............ Records video in AVI format. I have it set to this.

                        • RAW DV... Records video in DV format. I haven't tried this as i believe this is beeter for a MAc and I use a Win7 PC, 12GB memory, i7.




                        I am using just DV not HDV footage

                        DVCAM/DV recording - AVI-Type1 - (.AVI)



                        DVCAM/DV recording/playback

                        Video: DV

                        Audio: PCM digital

                        (12/16 bit, 32kHz, 48kHz)


                        Input signal

                        HDV recording/playback: MPEG-2 TS

                        DVCAM/DV recording/playback: DV embedded


                        For Info


                        HDV recording/playback

                        Video: MPEG-2

                        1080/60i, 30p, 24p

                        1080/50i, 25p

                        Audio: 2 CH MPEG-1 Audio

                        LayerII Stereo (16 bit 48 kHz)

                        (1/2 CH)

                        4 CH MPEG-2 Audio

                        LayerII Stereo (16 bit 48 kHz)

                        (3/4 CH)




                        • 9. Re: CS6 Import Dilema
                          josephs51576386 Level 3

                          I'd either download and use the DNxHD codec which is visually lossless. Or use Lagarith which is totally lossless although Lagarith files can be up to 3-4 times bigger than DNxHD when it comes to stuff shot in full 1920x1080.

                          • 10. Re: CS6 Import Dilema
                            Fienduk Level 1

                            Update for those that have a similar issue.

                            After a little digging I found the following articles, however these all seem to centre arounf AVCHD where a know issue lies, as of today it doesn't appear a fix has been issued however Adobe are aware and working on it. I am hoping the same fix will apply to DV.


                            There is a workaround that can be used and i have tested it, it works fine using type2, which is media taken from Sony Z5 using the MRC1 recording unit recored onto CF card.

                            I downloaded Enosoft Repair Tool from http://www.enosoft.net/


                            I can not take any credit for this, this is all available from





                            But useful to share.


                            lets hope this issue is fixed shortly.