This is a problem that I'm having also, I would be very interested in the solution. Thank you.
Have you searched this forum yet?
http://www.adobe.com/cfusion/webforums/forum/searchresults.cfm?requesttimeout=500&category =290&forumid=55&FTVAR_KEYWORD1FRM=already+editing&FTVAR_SEARCHWHATFRM=c&FTVAR_RESULTTYPE=t opics&FTVAR_AUTHORFRM=&FTVAR_TABLECHOICEFRM=current&FTVAR_CATEGORYIDFRM=290&Selection=fals e&FTVAR_DATESELFRM=Select&FTVAR_STARTDATEFRM=&FTVAR_ENDDATEFRM=&cal_d1=0&cal_d2=0
The so-called fix provided by the other forum doesn't work.
I have tried the fix of deleting the lck file and it basically doesn't work. I deleted the lck file and the entire site from My Connections, my client uninstalled Contribute and upgraded to Contribute CS3, then we reestablished the Contribute connection. Within a week, we were getting the same error message. This is clearly a program bug that Adobe seems uninterested in fixing.
I am having this same problem. Contribute CS3 v4.1
Before I check out the file, there is no lock. When I click checkout, it creates a lock and then tells me "you can't edit this page now because you are already editing it on another computer. Click here to make this page editable." When I click on that, I get a dialog box asking if I'm sure I want to remove the lock. If I say "Yes", it removes the lock, and the page is no longer editable. I am back to square 1.
If I delete the lock, it just makes a new one when I click on edit this page.
I can edit / checkout via Dreamweaver just fine. This seems to be a Contribute deal. It's almost like it's making the lock first, then trying to get the file, but whoa-- it's locked.
Many admins who use the same program are reporting the same problem to me. I could not understand the reason for their getting such messages.
I can edit/checkout via Dreamweaver just fine.
We need input from Adobe to know how to address it because users are getting very frustrated.
I am having this same problem. Even as an administrator, I can edit a file and publish it, but as soon as I publish the file it tells me I am editing the file on another computer and if I try to unlock the file it throws a popup error. There are no .lck files on the server.
I'm also having this problem... I'm the Admin for our site and it's saying that I am reviewing drafts on the page, but I'm not...
The only way I solved this issue was to delete all contribute references in my Dreamweaver site and the preferences files for contribute, then delete all the files on the server and start again. Additionally I deleted contribute preferences off my clients computer myself. When we started fresh, it worked and has been working fine since then.
Thanks for the feedback.
So, if I hear you correctly, Appliedbrain, what we have to do is ignore everything Dreamweaver and Contribute ask us to do -- ignore the request for Contribute setup. I appreciate your suggestion.
I still believe *Adobe* should fix the problem specifically because it prides itself on the smooth interface of its various applications.
I didn't see anyone reference one thing that we've tried...it may work for you. What I have my clients do is open Contribute, then click Edit-->My Connections.... In the box that opens, if they see the connection line with a red line through it, then their connection is bad. I have them click on that line and click the REMOVE button. Then they close Contribute and re-run the connection key and that fixes things.
If their connection doesn't have a red line through it, I still have them select it and click the DISABLE button, close Contribute, and re-run the connection key. These two processes seem to tell CPS to refresh the connection between the particular client and the web server (I've also had to manually remove locks on the server, but the above procedure seems to have preempted that!). Hope this helps.
In my point of view you should try this: uninstall Contribute from her old computer, before that make a back of whole site, documents work etc. write all these file on a RW CD.
And try what happens even if it did not work your client will be having all the backup files in a CD & will be able to edit them.
Very similar problems here. My client has started blaming me for giving her a website 'that doesn't work'. I predicted in time that this would happen. Obviously, from her perspective (i.e. someone who doesn't understand the coding of html / css and just understands that she wants an updateable website) she assumes I've done something wrong !
Anyone know of any alternatives to Contribute ?
A client of mine is having the same difficulty. No matter how many times we delete .lck files, rename html files, etc., she gets the same error.
Contribute is good when it works, but I've stopped recommending it because of the amount of support it takes for cases like these, where there's no feature to "just override and edit the file"
I'm surprised tech support never weighed in on this.
Thanks so much for your post. I tried your suggestion, and went into Dreamweaver and deleted the Contribute reference file. However, I am unclear about what you mean by when you say "delete the preferences files for contribute". I tried going to Edit > Preferences, but am unable to see any files. What exactly did you mean by delete preferences files?
Any feedback I can get will be greatly appreciated.
Thank you for your reply. I just fixed it based on your instructions and everything works. I adminsiter and manage about 10 sites and all went kaboom once I upgraded my Mac HDD to 500 Gig. For some reason Contribute read my new drive as 'another computer'. Thanks again!
Hello there, I'm also getting this problem with a client of mine, she's about to have a heart attack from the stress this is causing her.
Bascially she had Contribute 3 but her system died we got another one up and running for her and installed Contribute 3 and some time after she started getting the problems reported above. Since then I have removed contribute from her computer and any other computer that she had used it on. She's even upgraded to Contribute 4. I've deleted all .lck files I can see on the web server and she still gets this error.
I've tried re-creating the connection as in one of the above posts and no luck. When I watch this folder C:\Users\UserName\AppData\Local\Adobe\Contribute CS4\en_GB\Sites\Site1 I can see the .lck files being created as soon as I clcik edit so this has to be a contribute issue even if remove the .lck files I'm still stuck in a loop. This only happens on the home page index.html all other pages can be changed.
To be honest I can't believe that a company as big Adobe can let this situation go on for so long. Maybe it would be a good idea to have an over-ride for this. After all it is supposed to be a working product all be it end of life. I can say now, there is no way I could ever reccoemnd this or any other updated product at the moment simply because I can't be sure that Adobe will fix and issue or even care.
Hello. First let me say taht I am not an IT professional. However, after three days of frustration with Adobe Support (not) I started reading posts and fixed this problem myself using bits and pieces from what worked for others. First, I opened Contribute, went to Edit, Connections, and deleted my connection. Then I went to my FTP location (I use CORE FTP) and deleted any files ending in .LCK, .mm, and .mno (I found files ending in .mno in several notes folders). I then closed Core FTP. Next I re-opened Contribute, went to Edit, Connections, Create, and created a new connection making sure I was the Administrator. The first time it worked, and then all of a sudden I came to a page that was locked. When I went back to the Core FTP I saw that I had missed deleting a .LCK file. I did the entire above process again and.... presto. It now works just fine. I am using Contribute 4.1 on Window XP. Hope this helps. Good Luck.
thanks, much, j3gekiere !! I deleted the .lck, mm and mno files with filezilla - and I no longer get those annoying messages saying that someone is editing the documents when they are not!!! SO MUCH BETTER!!! Thanks!