4 Replies Latest reply on Jul 11, 2018 12:46 AM by Amebr

    RoboHelp 10 - Hanging While Opening as User on Windows 7


      OS: Windows 7 Enterprise x64

      Product: RoboHelp 10



      I have setup the 64bit install of Robohelp using the application manager. After a full install, when a user trys to open Robohelp is just hangs at "intializing user data". If I right click and "Run as Administrator" and enter credentials to run as a local Administrator, it works fine. We can not have the users do this.


      Is there something that is a known issue or something I am missing?