2 Replies Latest reply on Sep 5, 2012 10:49 PM by myster10n

    Lost access to PDF after authorizing

    myster10n

      Long story short, I just bought an encrypted PDF and it said it could be shared via Adobe Digital Editions and one's Adobe ID, and I didn't have one. I did have Adobe Digital Editions and it was not authorized because I was dumb and lazy. So, I was able to open up the document just fine without authorization. Once I authorized using a new adobe ID, I was suddenly unable to open the PDF I bought. I just don't want $100 to go down the drain. Please help!

       

      EDIT: the error I now see when I click on the document is "Error - Document is licensed for a different user account." Trying to re-use the .ascm file that got me the pdf to start with gives the E lic already fulfilled by another user error