13 Replies Latest reply on Sep 11, 2012 1:52 PM by _techkid123_

    Unable to download Premiere Elements Trial

    JanBosville Level 1

      I am having difficulty in downloading Premiere Elements 10 Trial.  I am running OS Mountain Lion for iMac.  I have checked my ISP and connection and download speed is ok.  Adobe Download Assistant installs, but towards the end of the download I get the following message:  The following disk image couldn't be opened.  Reason error - 4960.  The download assistant was extracting but nothing happened afters hours.   Any idea what is wrong.