I owned 4 readers, one of them, the Sony prs-T2 needs to be reset to factory defaults.
I know when I do this, I lost my activation.
And I don't have any more.
In recent history this happens before and you could open a web-case.
It's possible in my account to see the old webcases, but there is no option to open another one.
Removing old readers does not give me rights to install others.
Tried to chat, tried to call... no success.
Have seen the adobe site 20 times now, and at last I just close all the windows.
It seems like Adobe isn't in the mood, they hide the contact and mail options very good.
How can I contact any person that can give me the option to add more readers to my account ?
Nick, I don't think the T2 is supported by Digital Editions, so resetting
your activations might not do anything for you. The T2 is not on the list
SONY has advised that the T1 was not going to work with DE, even though
Adobe said it was supported. Maybe you should contact SONY and see what
The only thing I could say is that I added my authorisation trough ADE for the T1 and T2.
But I had to put the T2 to factory resettings and when I started ADE with the T2 it now says to many devices, but it first recognized the T2 and asked if I would add it.
So maybe it doesn't official support it, but it does ( or did ) .