1 Reply Latest reply on Sep 25, 2012 4:26 AM by Hitender Prakash

    Acrobat X Crashes When Signing

    ericgraig

      I have Acrobat X running on Win 7 Pro 64. It is a new install from Adobe. When I attempt to sign a PDF Acrobat crashes. This is the case with any PDF. As soon as I create the signing 'frame' (Tools|Sign & Certify|Place Signature) and then click and drag to place Acrobat checks out. Problem details are:

       

      Problem signature:

        Problem Event Name:          APPCRASH

        Application Name:          Acrobat.exe

        Application Version:          10.1.1.33

        Application Timestamp:          4e64e9d5

        Fault Module Name:          AcroForm.api

        Fault Module Version:          10.1.1.33

        Fault Module Timestamp:          4e64f7c3

        Exception Code:          c0000005

        Exception Offset:          000dcbe8

        OS Version:          6.1.7601.2.1.0.256.48

        Locale ID:          1033

        Additional Information 1:          0a9e

        Additional Information 2:          0a9e372d3b4ad19135b953a78882e789

        Additional Information 3:          0a9e

        Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

       

      It amazes me that with every new generation of thi product, it becomes more generally unreliable and difficult to use. I wich I still could run version 5 or 6.

       

      Eric