We are experiencing a strange behavior of a merged project.
The subprojects contain browse sequences. On some work stations,
the sequences display correctly when you view the master help. On
other work stations, the master help does not display the
sequences, but when you view the subprojects alone, the sequences
This is not the problem with the missing HHActiveX.dll which
is installed, also we see no dependency of the OS (both Win2000 and
XP work stations have the display problem). But we did note that
the browse sequences display correctl (i.e., in the master) on all
computers that have RoboHelp installed on them. Is there perhaps a
different dll that is responsible for this, or do you have any
other ideas what may be the problem?
You might need to ensure that everyone involved is using the
most recent version of HHActiveX.dll. I believe I've seen reports
of this when .CHM files have been deployed using a mix of RoboHelp
HTML (and consequently HHActiveX.dll) versions.
Rick, thanks for the hint. I was not aware that different
versions of the HHActiveX.dll exist. We will try that. The display
problems occured only on computers that did not have robohelp
installed on them so maybe they had obsolete (or simply different)
version of that dll.