0 Replies Latest reply on Sep 12, 2012 7:40 AM by Olafje

    No shortcuts or drag&drop, even after prefs reset

    Olafje

      I'm seeking help with the following issue.

       

      I'm running CS5 Standard (English version) on Windows 7 (Dutch version) on an account with admin rights. A few days ago all keyboard shortcuts in Indesign suddenly stopped working.

       

      Upon this discovery I reset my preferences by deleting them and restarting Indesign. Still no shortcuts.

       

      Next attempt: run Indesign as administrator. Ah, my shortcuts reappeared, but now I cannot drag and drop external files into my Indesign documents anymore. I get the circle with slash symbol when I hover above my document.

       

      One thing I noticed: in the past (and currently still in the other apps in CS5) the preferences were stored in a folder named en_GB. When I run Indesign as admin, this folder gets regenerated after deleting preferences. But when I run Indesign normally, it generates a folder named en_US. So I guess Indesign suddenly thinks it's American instead of British.

       

      What's going on here, and what can I do about this? I'm at a loss...