2 Replies Latest reply on Sep 13, 2012 10:07 PM by virgopiggie

    Photoshop CS6 for Mac will not install. I get a list of errors. How can I resolve this?

    virgopiggie

      Hi all, I am running Mac OS 10.6.8 (Snow Leapard) on a Mac Pro Dual Core Intel Xeon with 2.66 GHz and 3 GB RAM.

       

      I have tried to install Photoshop CS6 from the purchased disc and again from a downloaded trial version from Adobe. Both having the exact same install errors issue. I still have CS4 loaded since I wish to run with this suite for a while before I fully switch to CS6

       

      Below is the summary of errors. I look forward to hearing from some one soon!!  

       

      Exit Code: 6

      Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF006, DF016 ... WARNING: DS012, DW016 ...

       

       

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 6 error(s), 10 warning(s)

       

       

      WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0

      ----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------

      WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)

      WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)

      ----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------

      WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)

      WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)

      ----------- Payload: {48623899-C152-457D-9B30-1F957332AC2F} AdobeColorPhotoshop CS6 4.0.0.0 -----------

      WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 3)

      ----------- Payload: {78E38D75-4D92-4F6E-B631-17A436BED680} AdobeColorVideoProfilesCS CS6 4.0.0.0 -----------

      WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 5)

      ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------

      ERROR: DF006: The path "/Library/ScriptingAdditions/Adobe Unit Types.osax" already exists and is not a directory, Please rename or delete and retry(Seq 2255)

      ERROR: DF016: Unable to create directory "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents" with mode 775(Seq 2255)

      ERROR: DF006: The path "/Library/ScriptingAdditions/Adobe Unit Types.osax" already exists and is not a directory, cannot create path "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents",Please rename/delete "/Library/ScriptingAdditions/Adobe Unit Types.osax" and retry(Seq 2255)

      ERROR: DW063: Command ARKCreateDirectoryCommand failed.(Seq 2255)

       

       

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure

      ERROR: DW050:  - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed

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