5 Replies Latest reply on Sep 15, 2012 9:00 AM by alphonse1

    Crashes after effects with warp stabilizer

    alphonse1

      I have some problems with after effect cs6.

      When I try to warp stabilizer an mov file  in after effects I have crashes every time.

      My Pc runs Win 7 Ultimate

      12 G Ram memory

      Graphic card NVidia GTX 480

       

      In the preferences I have no GPU accelleration it tells me that tha graphic card is not compatible , in stead in premiere pro I can select the redering

      In Premiere Pro I can select  this option and it works fine

        • 1. Re: Crashes after effects with warp stabilizer
          Mylenium Most Valuable Participant

          What do you mean? Is it just not available for GPU raytracing or is there generally no card listed? In the latter case, you ahve a serious problem. Refer to the techz specs for supporeted cards:

           

          http://www.adobe.com/products/aftereffects/tech-specs.html

           

          Of course you can always hack the raytracer_supported_cards.txt file, if you wanan try. anyway, that won't solve your issue. Check your Windows Event Viewer for what is the specific cause of the crash. Also, if the file comes from some camera, convert it to a different format. This may not at all be an issue with the stabilizer, but more generically a problem with the footage. And finally, of course experiment with teh stabilizer options and see if some of them work.

           

          Mylenium

          • 2. Re: Crashes after effects with warp stabilizer
            alphonse1 Level 1

            Thanks for the reply.

            After modif the raytracer_supported_cards.txt file now I can select the GPU option . Here are the settings for the GPU informations.

             

            Fast Draft:Available
            Texture Memory:1000,00 MB
            Ray-tracing:GPU

             

            OpenGL

            Vendor:NVIDIA Corporation
            Device:GeForce GTX 480/PCIe/SSE2
            Version:3.0.0
            Total Memory:1,45 GB
            Shader Model:4.0 or later

            CUDA

            Driver Version:5.0
            Devices:1 (GeForce GTX 480)
            Current Usable Memory:1,24 GB (at application launch)
            Maximum Usable Memory:1,50 GB

             

            Results Event viewer

             

            Faulting application name: AfterFX.exe, version: 11.0.1.12, time stamp: 0x4fab6f50

            Faulting module name: hdavasiopx.dll, version: 2.0.0.7, time stamp: 0x4db8e7b1

            Exception code: 0xc0000005

            Fault offset: 0x0000000000002932

            Faulting process id: 0x53c

            Faulting application start time: 0x01cd91cef9878216

            Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe

            Faulting module path: c:\windows\system32\hdavasiopx.dll

            Report Id: 26ff269f-fdcb-11e1-9d44-20cf300b0ea6

             

            After modif the settings the problem is not solved.

            I have the following message after the crash : Last logged message was:<xxx><alalyzer Server><5><Start xxxxxx.....>

            I will try to convert the file and se wat the results are.

            • 3. Re: Crashes after effects with warp stabilizer
              Dave LaRonde Level 6

              If your card is on the list approved for AFTER EFFECTS -- never mind about Premiere  -- you may only need to check that the card driver is the latest one available.

               

              Even so, AE will almost always perform better if you transcode long-gop footage to a full-frame, lossless codec.  AE may technically be able to handle long-gop codecs, but certain effects will always take longer to render if you use them.

              • 4. Re: Crashes after effects with warp stabilizer
                Mylenium Most Valuable Participant

                Faulting module path: c:\windows\system32\hdavasiopx.dll

                 

                That's your audio (ASIO) driver crashing. Update it/ disable it.

                 

                Mylenium

                • 5. Re: Crashes after effects with warp stabilizer
                  alphonse1 Level 1

                  Hey Mylenium,

                   

                  After modif the settings in the preferences -> audio devices from Xonar sound driver to After effects WDM settings -----  all works fine. Thanks for your input.

                   

                  Greetings

                   

                  Fons