7 Replies Latest reply on Nov 9, 2015 7:56 AM by maria__

    When I try to install Flash, no file download box appears.


      I'm trying to update my Flash Player. But after I've clicked the 'Download now' button and proceeded on to the next screen I hit a problem.


      I have the 'Preparing Installation, please wait...' bar moving along quite nicely until it disappears.


      And then I don't get the 'File Download' dialogue box. I don't get the information bar saying 'pop up blocked', I don't get any kind of message from my anti-virus software saying something's going on.


      And I cannot find anything on the Flash Player Help/Installation problems thing which accurately describes my problem.