What is your operating system & version?
What is your web browser?
[topic moved to Flash Player forum]
I assume you are on Windows 7.
Ensure that you disabled ActiveX Filtering: http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_2__Disable_Ac tiveX_Filtering__if_you_are_using_Internet_Explorer_9_
If it doesn't solve the issue, please let us know if you see any animation in the following page: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html