8 Replies Latest reply on Sep 17, 2012 12:43 PM by ctsgeneric

    InDesign CS5.5 freezing upon opening new document Lion 10.7.3?


      Hi there,

      When launching CS5.5 InDesign, I select 'New document'. After it is setup (1-2 seconds), it freezes and InDesign is non functional and you have to force quit.

      My console log states:

      CFURLCreateWithBytes was passed these invalid URLBytes: ‘/Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks’ (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateFromFileSystemRepresentation should be used instead.

      The freeze occurs in the admin account and logged in domain user.

      I have tried updating InDesign- nothing.

      Uninstalling through Adobe uninstaller and reinstalling- nothing.

      Not using plugins. We are using Extensis Universal Type Client but I wuit it and turned off the Core to see if that helps- nothing.

      Ive repair permissions- nothing

      Rebooted- nothing

      I ended up upgrading to CS6 and had no problems. I would like to resolve this CS5.5 issue though. Any help?