~Just Checked admin rights, user has full admin rights on computer!
Disable anti-virus during the install. Also, empty the TEMP folder. Adobe uses the TEMP folder for a lot of processing at times and that might be full.
If that does not resolve the problem, then check http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/error-code-171 1-an-error-occurred-while-writing/4b653560-0f3b-4e64-88e6-97ed6c48c0c0 for a possible solution. Other places have also suggested it is an issue of the installer running out of filenames to use. Such solutions can be found in a web search. This is apparently a Windows issue.
Thanks. - disabling AV now.
I have seen this link from my previous searches, it relates to Windows 7 not XP (well at least SFC). I did try deregistring and re registing msiexex, also clearing the TEMP dir manually all before posting here, as there seem to be no direct support for the software.
I have just successfully installed Adobe Pro 7, with no issue. Also MS office, and other application that are used. So it may not be a windows issue. Not sure.
Will let you know the outcome of disabling AV very soon.
Letting us know what works for you gives us more info in helping others. It is often difficult to replicate problems and so observing others experiences helps us help others.
(Had to sign up again due to endless loops with the password reset process, was quicker to re register)
No luck with the disabling of AV (using Mcafee EPO, agent 22.214.171.1242)
Any other suggestions?
Really don't want to have to rebuild the laptop for an ADOBE upgrade!
It is difficult to reproduce the problem here. Could you please share the installation log.
To know more about how to take installation log please follow the instructions at :
FYI, on searching the web, another suggestion was to delete everything from the %temp% dir. I have done this. Now the installation just failes, advising that the install has been interupted.
I am about to test to ensure the Adobe 7 pro still installs - I will let you know.
Here is a link to the log file:-
Let me know if that works as it wont let me post the file. its Just over 5mb
Thanks for sharing the installation log. The Installation log you have uploaded does not show the error 1711. Here the reason of installation failure probably seems to be because it failed in installation of Visual C++ runtime.
Did the installation ( whose log you have uploaded) also failed because of Error 1711 or it was some other failure.
you have also mentioned above that you have deleted the files inside %temp% directory, did you do it when the installation was in progress?
If you want to empty the %temp% directory,do it before starting the installation. Now start the installation ( Keep MSI logging enabled) and let it proceed. Do not delete any file while the installation is in progress.
Now if you see the error 1711, please take out the latest MSIlog and share it.