We are experiencing some problems trying to play Adobe Flash Access protected content.
We have 1 video without protection (plain mp4), and another copy of exactly the same video, but with AFA protection.
The aspect ratio of the video is 21/9. If we play the 'plain mp4', the player adds letterbox, which is perfect. But if we try to play the AFA protected one, it doesn't add the letterbox and the image is distorted. Do you know how to fix this?
The player we're using is OSMF
Not sure what your issue is, when I play Flash Access protected content the aspect ratio is respected
This sounds like something I've seen elsewhere, but I hadn't made the connection with Flash Access protection. I will have to take a look to see whether or not that could be the issue.
Let me know if you find a solution?
Thank you very much for your message. I will tell if i find a solution, sure. Please let me know if you see something else.