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1st, what are the hardware details of your laptop... and you might read http://forums.adobe.com/message/4578948
2nd, who told you that it was a codec error?
If Windows Movie Maker won't run, you have a much larger problem than PPro
1st) Its basically this but I upgraded to an i7 (College Present)
2nd) I was told it was a codec error by my Uncle, who works for WJZ TV (our local CBS affiliate) as a editor.
Do you have any ideas on what could be the larger problem?
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Most laptops come preloaded, and that's not always the best place to start from when building an edit machine.
It sounds like you have some kind of corruption somewhere. Tracing it down can be difficult.
Given the above, I'd recommend wiping your hard drive and reinstalling from scratch, Windows first, then drivers, then updates, then the CS6 suite. Don't install anything you don't need for editing, use a second machine for everything else.
I can't wipe the HD. I only have 1 machine to use, and can't affford a 2nd one to use for everything else. Plus it did come pre-loaded and I don't have the Win7 Code. Is there any maybe general problems that might not be the issue?
Anytime you buy a laptop from anywhere that is legit, they are required by law to place the win 7 code on the machine itself. That is microsoft's rule for all OEM's. Since you bought it from best buy I'm assuming they must have followed the rule every PC has to have a certificate of authenticity (It's generally on a sticker on the machine itself for laptops it's usaully on the underside). However when OEM's don't place the sticker on the machine itself they are required to provide you with the windows install disc OR a custom version of the recovery disc that has a OS only option. The sticker should be with this disc. They are literally required by microsoft to provide one of these things. If they didn't they can get in serious trouble.
However if you can't find this stuff you can also use this key finder program to find your key as well.
I have used this program many times before to find windows key's I assure you it works. It will actually search any key on your system and let you know it.
The final option is to uninstall all your adobe related software, and then use the adobe cleaner utility. However I'd recommend doing the above but I realize a lot of people don't like the idea of wiping the system. So technically you can try this and see if it works, but I'm not extremely confident that it will. Although it does have a decent chance too. After you use the adobe cleaner tool you can try to re-install it and try your luck again. If that doesn't work though you might end up having to do the above. Here is a link to the cleaner tool.