A large number of us on the FormsCentral engineering team work exclusively on Mac computers. We've never seen a problem with submitting from Macs. Would you please post a link to a form where you're experiencing this issue. And may we have permission to try submitting to it? Finally, could you please provide your operating system version and browser type and version?
Hi Shannon - that's what I would assume. I sent this form
<https://adobeformscentral.com/?f=yonpcnNZI4bFT1xR8hMm7w> to about 250
email addresses and received 30 responses, so far (the deadline is 10/15).
2 people replied to me via email that they didn't get a confirmation and
questioned if I received a response. I didn't. These people aren't
particularly sophisticated computer users but, the only thing in common is
that they both use macs - I can ask for additional details if you think that
will help. On the other hand, at least one of the responses I did receive
was from a mac user - so, it's confusing. As I provided both a link to the
form and attached a copy of the pdf, both of these users opened the attached
pdf and hit the submit key (or at least they said they did!). This form is
send to a very diverse group but I need it to work for all.
Here are details from one of the users:
Subject: Re: Storage form
PDF and nothing happened. (tried it again - same result), however this was
using the Mac default PDF application called "Preview". It normally works
for this type of feature, but I will try it again using Adobe PDF Reader...
Nope. I tried it using Adobe Reader 10.1.4 for the Mac and the button did
nothing. I then opened it in Windows XP using Adobe Reader 7.0. Same
Any advice appreciated. Please try using the form to see if I have
configured something incorrectly. Use Test in the name field so I can
remove the entries later.
That is the problem. Preview doesn't properly support submitting PDF forms. User must use the free Adobe Reader for the Mac to submit.
If they saved the form using Preview before opening in Reader that probably broke the submit button.