6 Replies Latest reply: Sep 21, 2012 1:49 PM by xx69xx RSS

    Indesign CS3 - error code: 3

    xx69xx

      At least twice a week I get an error while saving my document in Indesign CS3 saying - the document cannot be saved with a new name (error code: 3). Usually it happens with 30-40-pages long documents with 800-900 bitmaps/photos (links) in it. Does anybody happen to know, what may be the cause? And how to avoid it?

       

      wZrokowiec

      ----------------------

      Indesign CS3 5.0

      Windows xp SP3

        • 1. Re: Indesign CS3 - error code: 3
          Eugene Tyson MVP

          Try File>Export and choose Adobe Interchange (.inx)

           

           

          Open the .inx in InDesign and the file should open in as Untitled.

           

           

          And then save it as an indesign file

          • 2. Re: Indesign CS3 - error code: 3
            xx69xx Community Member

            >>Try File>Export and choose Adobe Interchange (.inx)>>

             

            I tried many times and Indesign crushed shortly after. Switching between pages also makes it crush. Or deleting layer with all photos. I tried reinstalling the whole system and installing a new copy of windows + indesign and..... still the same. Can it be a problem with hard disc surface? All other programms work perfect, though. Only Indesign causes problems.

             

            wZrokowiec

            • 3. Re: Indesign CS3 - error code: 3
              Peter Spier ACP/MVPs

              And if you are really running 5.0, update to 5.0.4

              http://www.adobe.com/support/downloads/detail.jsp?ftpID=4030

              • 4. Re: Indesign CS3 - error code: 3
                xx69xx Community Member

                Thank you for your advices. I downloaded the update and maybe this will help.

                Is it possible to recognize the problem by the txt file that is automatically generated when the issue appears?

                Here it is what is says:

                 

                //=====================================================

                Exception code: C0000005 ACCESS_VIOLATION

                Fault address:  42CFD6EF 01:0000C6EF C:\Program Files\Adobe\Adobe InDesign CS3\Required\TEXT WRAP.RPLN

                 

                Registers:

                EAX:0012EF58

                EBX:00000002

                ECX:00011C64

                EDX:4D62C534

                ESI:2E33A278

                EDI:00000000

                CS:EIP:001B:42CFD6EF

                SS:ESP:0023:0012EF58  EBP:00000030

                DS:0023  ES:0023  FS:003B  GS:0000

                Flags:00210202

                 

                Call stack:

                Address   Frame     Logical addr  Module

                //=====================================================

                Exception code: C0000005 ACCESS_VIOLATION

                Fault address:  446A44CB 01:000334CB C:\Program Files\Adobe\Adobe InDesign CS3\Required\GENERIC PAGE ITEM.RPLN

                 

                Registers:

                EAX:0012DC10

                EBX:00000000

                ECX:B0A90848

                EDX:00000000

                ESI:00000000

                EDI:161B28D4

                CS:EIP:001B:446A44CB

                SS:ESP:0023:0012DC00  EBP:265AECA8

                DS:0023  ES:0023  FS:003B  GS:0000

                Flags:00210212

                 

                Call stack:

                Address   Frame     Logical addr  Module

                446A44CB  265AECA8  0001:000334CB C:\Program Files\Adobe\Adobe InDesign CS3\Required\GENERIC PAGE ITEM.RPLN

                • 5. Re: Indesign CS3 - error code: 3
                  Peter Spier ACP/MVPs

                  Unfortunately those reports from Windows don't mean much to us here.

                  • 6. Re: Indesign CS3 - error code: 3
                    xx69xx Community Member

                    One more thing, if you don't mind.

                    While reinstalling Indesign CS3, I chose a folder with a different name (Adobe+) and now i cannot update to 5.0.4 as one of you suggested. The message is: "updating program could not find the program to update" (I have a polish version PL).

                     

                    have a nice weekend

                    (unfortunately I will be working all the weekend.

                    Hope to finish editing my two magazines without eroor code: 3 :-)

                     

                    wZrokowiec