I have just bought the Adobe PDF conversion to Word - it doesn't work at all. I sign in try and convert the pdf and get a message saying 'not working OK?' It is not OK - I want my money back - this is such a complete waste of time. And another thing, I bought the conversion in France - I live there - I wish to talk or chat with someone in English.
You're in the wrong forum. and for sales stuff, you need to contact support by phone or web form.